CRM MS Dynamics
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Key skills for this role
About the Role
Seeking a Microsoft Dynamics 365 CRM Developer skilled in Dataverse, Power Platform, Angular, AI Agent management, and system optimization for user-friendly solutions.
Key Skills for This Role
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Overview
We are looking for an experienced Microsoft Dynamics 365 CRM Developer with strong expertise in Microsoft Dataverse, Power Platform, and working knowledge of Angular applications.
The ideal candidate will be responsible for developing, enhancing, and maintaining both front-end and backend components of CRM solutions.
This role also requires hands-on experience in Dynamics AI Agent configuration and management, along with system administration, user support, and continuous optimization of CRM processes.
The candidate will work closely with business stakeholders to deliver scalable, efficient, and user-friendly solutions.
1.Development & Integration
Design, develop, and maintain solutions within Microsoft Dynamics 365 CRM.
Implement and manage data models, business rules, workflows, and tables in Dataverse.
Develop and maintain Angular-based front-end components.
Ensure seamless integration between Angular UI and Dataverse using REST APIs and OData.
Design and consume APIs, custom connectors, and Power Automate flows.
2.System Configuration & Administration
Perform system configurations, module customization, and environment management.
Manage workflow updates, approval processes, and automation enhancements.
Handle user onboarding, access management, and training.
Provide ongoing system support, troubleshooting, and issue resolution.
3.Dynamics AI Agent configuration and management:
System configurations and module adjustments.
Workflow and approval process updates.
Development and maintenance of reports and dashboards.
User onboarding, training, and support.
General system administration and troubleshooting.
Configuration and optimization of Dynamics AI Agents.
4.Reporting & Optimization
Develop and maintain reports, dashboards, and analytics within Dynamics 365.
Optimize system performance across front-end and backend layers.
Ensure data integrity, security, and compliance with best practices.
5.Collaboration & Delivery
Work closely with business stakeholders, UI/UX teams, and technical teams.
Participate in requirement gathering, solution design, and documentation.
Follow best practices for coding, version control, and deployments (Azure DevOps, Git).
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