CRM & Marketing Specialist (Gulf)
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Key skills for this role
About the Role
Geberit seeks a CRM & Marketing Specialist for the Gulf region to manage CRM, analyze data, support marketing activities, and coordinate events. Requires 5+ years of experience in CRM, marketing, or commercial support roles.
Key Skills for This Role
Responsibilities
- Analyse sales data and prepare monthly reports and dashboards to support business performance and customer segmentation
- Monitor and manage the CRM pipeline, identifying trends and improvement opportunities
- Support the continuous enhancement of CRM systems in collaboration with sales and IT teams
- Train and support sales teams on CRM best practices and ensure data accuracy
- Track CRM KPIs and leverage digital tools and AI capabilities to improve efficiency and customer insights
- Support the development and adaptation of marketing materials for regional use
- Maintain reference project and case study libraries
- Assist with PR activities, social media content and communication initiatives
- Share marketing updates and best practices across the GRO team
- Support the planning and execution of internal and external events, exhibitions, and product training sessions
Requirements
- Bachelor's degree in Marketing, Business Administration, or a related field
- Minimum 5 years of experience in CRM, marketing, or commercial support roles
- Experience with CRM systems and reporting tools
- Strong analytical, organisational, and communication skills
- Proficiency in Microsoft Office and digital marketing tools
- Experience with social media and PR activities is an advantage
Full Job Posting
Purpose of Position
- The CRM & Marketing Specialist supports regional marketing and communication activities across the Gulf Region Organisation (GRO), with primary responsibility for CRM management, data analysis, and marketing support.
Main Tasks
- Analyse sales data and prepare monthly reports and dashboards.
- Monitor and manage the CRM pipeline, identifying trends and improvement opportunities.
- Support the continuous enhancement of CRM systems in collaboration with sales and IT teams.
- Train and support sales teams on CRM best practices and ensure data accuracy.
- Track CRM KPIs and leverage digital tools and AI capabilities.
- Support the development and adaptation of marketing materials for regional use.
- Maintain reference project and case study libraries.
- Assist with PR activities, social media content and communication initiatives.
- Share marketing updates and best practices across the GRO team.
- Support the planning and execution of internal and external events, exhibitions, and product training sessions.
Education and Qualification
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum 5 years of experience in CRM, marketing, or commercial support roles.
- Experience with CRM systems and reporting tools.
- Strong analytical, organisational, and communication skills.
- Proficiency in Microsoft Office and digital marketing tools.
- Experience with social media and PR activities is an advantage.
We Offer
- A corporate culture based on our compass.
- Flat hierarchies and a collegial environment.
- Positive work life balance.
- Varied tasks and exciting projects.
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