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CRM & Marketing Operations Specialist (Real Estate)
City Plaza Real Estate
, UAE
Full Time
Mid
Onsite
CRM ManagementMeta Ads ManagerDigital MarketingLead ManagementEmail AdministrationOnboarding
Free
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CRM ManagementMeta Ads ManagerDigital Marketing
About the Role
City Plaza Real Estate is looking for a CRM & Marketing Operations Specialist to manage internal systems, CRM administration, and marketing coordination. The role includes employee onboarding/offboarding, lead management, and digital marketing support.
Key Skills for This Role
CRM ManagementMeta Ads ManagerDigital MarketingLead ManagementEmail AdministrationOnboarding
Responsibilities
- Create and manage employee CRM accounts with correct roles and permissions
- Ensure access control (export rights limited to authorized personnel only)
- Create and manage communities within the CRM
- Assign and reassign leads to sales agents and HR as required
- Monitor lead history and track agent activity
- Update lead stages and ensure data accuracy
- Import lead data and distribute to listing agents
- Provide CRM training for new employees
- Create and manage professional email accounts for agents
- Deactivate email accounts for leaving employees
- Maintain email security and password control for higher positions
- Onboard new employees into CRM, email systems, and workflows
Requirements
- Knowledge of Meta Ads Manager and digital marketing tools (PF Expert/Profolio)
- Good understanding of real estate workflows
- High attention to detail and data management skills
- Ability to handle confidential information responsibly
- Strong organizational and communication skills
- Willing to learn
- Experience in CRM systems (real estate CRM) preferred
- Knowledge in UAE real estate market preferred
- Knowledge of lead management systems preferred
- Basic technical/email administration skills (Hostinger or similar) preferred
Full Job Posting
Job Summary
- We are looking for a highly organized and tech savvy CRM & Marketing Operations Specialist to manage internal systems, employee onboarding/offboarding processes, CRM administration, and marketing coordination within a real estate environment.
Key Responsibilities
- Create and manage employee CRM accounts with correct roles and permissions
- Ensure access control (export rights limited to authorized personnel only)
- Create and manage communities within the CRM
- Assign and reassign leads to sales agents and HR as required
- Monitor lead history and track agent activity
- Update lead stages and ensure data accuracy
- Import lead data and distribute to listing agents
- Provide CRM training for new employees
- Create and manage professional email accounts for agents
- Deactivate email accounts for leaving employees
- Maintain email security and password control for higher positions
- Onboard new employees into CRM, email systems, and workflows
Requirements
- Knowledge of Meta Ads Manager and digital marketing tools (PF Expert/Profolio)
- Good understanding of real estate workflows
- High attention to detail and data management skills
- Ability to handle confidential information responsibly
- Strong organizational and communication skills
- Willing to Learn
Preferred Skills
- Experience in CRM systems (real estate CRM)
- Knowledge in UAE real estate market
- Knowledge of lead management systems
- Basic technical/email administration skills (Hostinger or similar)
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