CRM Manager

Benefits

• Paid Time Off Starting at 80 hrs/yr, 11 Federal holidays, and 56 hrs/yr Sick Leave
• 401K with up to 4% employer matching contribution
• Comprehensive Medical, Dental, Vision Insurance, Short Term/Long Term Disability
• Flexible spending account
• Health savings account
• Tuition reimbursement
• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 5–10+ years in CRM management, with specific experience in federal or public sector environments preferred.
• 2+ years of hands-on experience with Salesforce CRM
• Strong analytical skills with the ability to turn data into actionable insights.
• Excellent communication and interpersonal skills.
• Proven ability to work cross-functionally and manage multiple projects
• Familiar with Agentic Agent, Ai application in CRM, develop and management of knowledge management system.
• We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.