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CRM Manager (HubSpot)
Pipelayers
Brisbane, AUS
Full-time
Mid · 5+ years experience
Onsite
Discovered 2 weeks ago
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Role Overview
Join our national team and play a pivotal role in transforming Urbex’s customer and data capabilities as we scale for significant growth. We’re seeking a HubSpot CRM Manager to lead the vision, governance, and hands‑on execution of our CRM strategy.
This role is both strategic and hands‑on , responsible for setting the CRM vision, governance and operating model, while actively configuring and optimising HubSpot day‑to‑day. You will work closely with the Urbex Marketing team and collaborate across BMD Group business units to ensure data is captured, connected and activated in ways that genuinely support our people, our customers and our partners.
Success in this role requires more than technical expertise. We are looking for someone who brings strong interpersonal skills, balanced judgement and a collaborative mindset , and who is comfortable working across diverse teams and stakeholders in a growing, evolving organisation.
You will own the CRM roadmap and help mature Urbex’s CRM capability at scale, supporting our “1,000 lots settlement per annum” growth ambition through improved data quality, governance, privacy compliance, platform optimisation and reporting.
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About Urbex
Urbex, a BMD Group company, is an innovative residential and commercial developer delivering projects in sole ownership, joint venture and consortium partnerships across Australia.
Established in 2003, Urbex has become a major force in the national development market, creating high-quality communities that meet the evolving lifestyle needs of Australians. Backed by BMD’s 45+ years of integrated civil infrastructure expertise, Urbex combines financial strength, delivery capability and a people-first culture to drive performance, innovation and long-term success.
About the Role
Join our national team and play a pivotal role in transforming Urbex’s customer and data capabilities as we scale for significant growth. We’re seeking a HubSpot CRM Manager to lead the vision, governance, and hands‑on execution of our CRM strategy.
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