naukri
CRM Executive - Real Estate Customer Operations
Golden Light Real Estate Developments LLC
Dubai, UAE
Mid-Senior
1 months ago
Customer Relationship ManagementSalesforceHubSpotDynamics 365CRM StrategyCustomer Journey Mapping
Free
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Customer Relationship ManagementSalesforceHubSpot
About the Role
Manage customer records using CRM software, ensure document accuracy, maintain relationships, and coordinate with teams in real estate operations.
Key Skills for This Role
Customer Relationship ManagementSalesforceHubSpotDynamics 365CRM StrategyCustomer Journey Mapping
Full Job Posting
Responsibilities
- Operate Golden Light's in-house CRM software (data entry and customer record management)
- Send and process booking forms and SPAs
- Update customer details, payment milestones, and unit statuses in the CRM
- Collect, verify, and file customer KYC and property documents
- Maintain ongoing customer relationships from booking to handover
- Coordinate with sales, finance, and handover teams
Requirements
- Hands-on experience with CRM software (Salesforce, Zoho, HubSpot or similar; in-house CRM experience welcome)
- Background in real estate, banking, or financial services preferred
- Strong attention to detail and document-handling discipline
- Excellent customer service and written communication skills
- Comfortable handling confidential customer data
- UAE residency / valid visa preferred
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