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CRM Admin Intern
MTAB Technology Center P LTD - MTC
Chennai, KSA
Internship
Intern
3 weeks ago
CRM AdministrationData AnalysisUser SupportCommunicationProblem SolvingOffice Management
Free
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CRM AdministrationData AnalysisUser Support
About the Role
MTAB Technology Center is seeking a dedicated CRM Admin Intern to manage and customize the CRM platform, support users, and assist with office operations. This remote internship offers hands-on experience in system administration, data analysis, and user training.
Key Skills for This Role
CRM AdministrationData AnalysisUser SupportCommunicationProblem SolvingOffice Management
Responsibilities
- Manage and customize the CRM platform to meet organizational needs
- Provide user support and troubleshooting for CRM users
- Analyze data to gain insights into team productivity and effectiveness
- Collaborate with other teams to capture business requirements and implement CRM solutions
- Coordinate and support integrations with third party apps and tools
- Set up processes to manage and protect customer and business data
- Provide training to administration, staff, and faculty
- Manage and organize office operations including scheduling and correspondence
- Maintain records and databases ensuring data accuracy and security
- Assist with financial management such as budgets and invoices
Requirements
- Bachelor's degree preferred
- Excellent communication skills, both verbal and written
- Strong problem solving abilities and a customer focused mindset
- Ability to analyze and solve problems
- Interpersonal skills to work with people of different technical skills
- Ability to communicate complex concepts clearly
- Ability to maintain accurate customer data
Full Job Posting
Overview
- This is a remote position.
- Abhyaz is seeking a dedicated CRM ADMIN Executive who is passionate about delivering product service.
Core Functional Responsibilities
- System administration: Managing the CRM system, including user permissions, workflows, custom objects, and profiles
- User support: Providing support and troubleshooting for users, including answering questions and resolving issues
- Data analysis: Analyzing data to gain insights into team productivity, effectiveness, and operation
- Collaboration: Working with other teams to capture business requirements and implement CRM solutions
- Integration: Coordinating and supporting integrations with third party apps, plugins, and tools
- Security: Setting up processes to manage and protect customer and business data
- Training: Providing training to administration, staff, and faculty
General Responsibilities
- Manage and organize office operations: Administrators oversee day to day operations, such as managing schedules, coordinating meetings, and handling correspondence
- Maintaining records and databases: Administrators often handle sensitive information and maintain databases and records
- Financial Management: Administrators can manage budgets, track expenses, and process invoices
- Staff support: Administrators can help with the hiring, onboarding, and offboarding process
- Communication and Coordination: Administrators act as liaisons for internal and external stakeholders
Requirements
- Bachelor's degree preferred
- Excellent communication skills, both verbal and written
- Strong problem solving abilities and a customer focused mindset
- Problem solving: The ability to analyze and solve problems
- Interpersonal skills: The ability to work with people of different technical skills
- Communication: The ability to communicate complex concepts clearly
- Data management: The ability to maintain accurate customer data
About Abhyaz Internships
- Abhyaz Internships are a 4 16 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects.
- You are expected to spend 25 30 hrs a week.
- Interns who excel in their project may be offered a guidance and support to secure placements within reputable companies.
Hiring Process
- Step 1 Job Postings on our Career page Friday
- Step 2 Call for Registration and Enrolment Friday
- Step 3 Completing Portfolio Submissions Next Thursday
- Step 4 Evaluation Process ends on Abhyaz platform Next Thursday
- Step 5 Interview & Job offer Friday
- Step 6 Onboard – Accept our Job Offer and onboard Monday
Internship Work Timings at Abhyaz
- Full Time Interns (11 AM – 5 PM): Must be fully available in the virtual office.
- Part Time Interns: Slot 1: 11 AM – 2 PM; Slot 2: 2 PM – 5 PM
- Off Time Batch (Flexible Work Hours): Must report to the virtual office between 5 PM – 6:30 PM.
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