Critical Facility Engineer

RESPONSIBILITIES

• Customer Service
• Maintain a positive and professional working relationship with internal and external clients.
• Respond to customer service requests in a timely manner.
• Respond to emergency calls.
• Maintain Data Center Systems
• Performs maintenance to ensure the highest level of efficiency without disruption to the business.
• Perform routine maintenance tasks in accordance with BGIS Safety Policy and Procedures.
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Troubleshoot, evaluate and recommend system upgrades.
• Order parts and supplies for maintenance and repairs.
• Solicit proposals for outsourced work.
• Work with vendors and contractors to ensure their work meets BGIS and Client standards.
• Accurate and timely completion of work order requests.
• Escalate issues to Critical Environment Facility Manager as needed.
• Other duties as assigned.
• Required Education, Knowledge, and Abilities
• Must demonstrate a working knowledge of mechanical, electrical, and life safety systems typically used in critical environments.
• High school diploma or equivalent or equivalent work experience required.
• Working knowledge of Microsoft Office Suite - Word, Excel, Outlook.
• Physical Demands and Work Environment
• Physical ability to walk job sites on uneven terrain.
• Provide personal transportation for meetings and job visits away from the office; reimbursed.
• Ability to work at heights and from ladders.
• Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
• Regularly lift and/or move up to 75 pounds.
• Respond to off-hour emergency calls.
• Visit us online at https://www.bgis.com/us/careers/ for more information.
• Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
• The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.
• BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
• This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
• Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
• The salary range for this position in the US is $50-55 hour.
• A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.
• BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.
• Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value
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