Credit Controller - Jnr

Overview

• As a Credit Controller – Jnr, you will be responsible for:
• Assessing customer creditworthiness and advising management and sales team on potential high-risk customers.
• Collecting and verifying required documents (trade license, VAT certificate) for new customers.
• Undertaking any other reasonable duties and/or responsibilities as required by management, to meet the needs of the business.
• Assigning and monitoring appropriate credit limits for customers. Monitoring overdue accounts and highlighting those at risk of non-payment.
• Communicating with customers in a professional and effective manner ensures smooth collection.
• Supporting the sales team in payment follow-ups to help achieve collection targets. Conducting customer visits for payment follow-ups and issue resolution.
• Identifying, investigating, and resolving account discrepancies. Issuing credit notes for breakdowns, incorrect invoices, or adjustments based on timesheets.
• Maintaining consistent follow-up with customers to ensure timely payments and ongoing communication.
• Ensuring all invoice acknowledgements are received and properly documented. Submitting invoices via email and customer portals as required. Ensuring all invoices are properly scanned and supported with relevant documents at month-end.
• Updating and maintaining invoice records on the link and proper reconciliation report.