workable
Credit Controller
Biffa
High Wycombe, GBR
Full-time
Mid
Hybrid
Discovered 1 weeks ago
VLOOKUPsPivotTables
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A quick look at the role
We’re looking for an experienced Credit Controller to join our large, growing and award-winning Accounts Receivable team .
You’ll be responsible for managing your own portfolio of debtor accounts across our nationwide depot network, helping to ensure payments are received on time while investigating and resolving any issues that may be causing delays.
This is a busy, target-driven role where you’ll need to be confident communicating with customers, comfortable managing competing priorities and proactive in getting results.
Your core responsibilities
- Manage and maintain your own debtor portfolio
- Proactively chase outstanding debt by phone and email
- Investigate and resolve queries and issues relating to non-payment
- Negotiate and agree repayment plans where appropriate
- Review and adjust customer credit limits
- Raise credit notes accurately and efficiently
- Assist with month-end reporting and related tasks
- Provide additional support to the Credit Manager and wider team as required
Our essential requirements
- Proven experience managing a debtor portfolio within a Credit Control or Accounts Receivable environment
- Confident Excel skills, ideally including VLOOKUPs and PivotTables
- A target-driven and tenacious approach, with the ability to see issues through to resolution
- Strong communication and negotiation skills
- Excellent organisation and the ability to prioritise a busy workload
- Comfortable working under pressure while maintaining accuracy and attention to detail
- A proactive, team-focused approach
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