Credit Controller

As a Credit Controller, you will play an important role in managing customer accounts, ensuring appropriate credit is available and supporting customers to keep their monthly accounts up to date. You will build positive relationships with customers through regular communication, so strong written and verbal communication skills, a diplomatic approach and the confidence to handle challenging conversations with professionalism and sensitivity will be key.

· Daily chasing on your assigned ledger.

· Closely monitoring debtor account balances and ensuring our Debtor Sales Outstanding (DSO) metric is always within acceptable limits

· Processing new account applications, including conducting credit checks and allocating appropriate credit limits to accounts when required

· Reconciling accounts

· Posting cash to accounts on a daily basis

· Sending reminder letters and statements on a weekly basis

· Dealing with queries and resolving issues as they arise in a timely manner.

· Dealing with finance related tickets, answering calls and taking customer payments as well as other credit control-related administrative duties.

· Administrative support within the Credit Control team, at times this may also include supporting the wider Finance function.