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Credit controller, Dubai
Addleshaw Goddard
Dubai, UAE
Full Time
Mid
1 months ago
Credit ControlDebt ManagementCash Flow ManagementOrder to Cash (OTC)Stakeholder ManagementCommunication
Free
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Credit ControlDebt ManagementCash Flow Management
About the Role
Join our Finance team as a Credit Controller, where you will drive cash collections, reduce aged debt, and support the financial performance of our legal services business. You will manage a portfolio of client accounts, build relationships with Partners and stakeholders, and resolve billing queries.
Key Skills for This Role
Credit ControlDebt ManagementCash Flow ManagementOrder to Cash (OTC)Stakeholder ManagementCommunication
Responsibilities
- Manage an allocated portfolio of client accounts, ensuring timely collection of outstanding fees and achievement of collection targets
- Monitor aged debt, prioritise collection activity, and proactively chase outstanding invoices through telephone, email, and written correspondence
- Build strong relationships with Partners, Practice Group Heads, and Finance stakeholders to review debt positions and agree action plans
- Resolve billing queries and disputes by working closely with fee earners and billing teams to ensure prompt payment
- Set up and manage payment plans where appropriate, maintaining accurate records and communication logs within the practice management system
- Support cash forecasting, month end processes, annual audits, and ensure compliance with firm policies and regulatory requirements
- Identify opportunities to improve processes, reduce lock up, and enhance overall credit control performance across the business
Requirements
- 3–5 years' experience in credit control or credit management
- Ideally within legal, professional services, or international business environments
- Strong understanding of Order to Cash (OTC) processes, debt management, cash flow principles, and credit control best practices
- Excellent communication and stakeholder management skills
- Proactive, resilient, and commercially aware
- Highly organised with strong attention to detail
Full Job Posting
Overview
- Join our Finance team as a Credit Controller, where you will play a key role in driving cash collections, reducing aged debt, and supporting the financial performance of our legal services business. Working closely with Partners, stakeholders, and finance colleagues, you will manage a portfolio of c
What You'll Do
- Manage an allocated portfolio of client accounts, ensuring timely collection of outstanding fees and achievement of collection targets.
- Monitor aged debt, prioritise collection activity, and proactively chase outstanding invoices through telephone, email, and written correspondence.
- Build strong relationships with Partners, Practice Group Heads, and Finance stakeholders to review debt positions and agree action plans to reduce debtor days.
- Resolve billing queries and disputes by working closely with fee earners and billing teams to ensure prompt payment.
- Set up and manage payment plans where appropriate, maintaining accurate records and communication logs within the practice management system.
- Support cash forecasting, month end processes, annual audits, and ensure compliance with firm policies and regulatory requirements.
- Identify opportunities to improve processes, reduce lock up, and enhance overall credit control performance across the business.
Who We're Looking For
- 3–5 years' experience in credit control or credit management, ideally within legal, professional services, or international business environments.
- Strong understanding of Order to Cash (OTC) processes, debt management, cash flow principles, and credit control best practices.
- Excellent communication and stakeholder management skills, with the confidence to influence and build relationships at all levels.
- A proactive, resilient, and commercially aware individual who can manage competing priorities and deliver results under pressure.
- Highly organised with strong attention to detail, a collaborative mindset, and a commitment to continuous improvement and client service.
Why Choose Us?
- Addleshaw Goddard is a place where you are not just valued but encouraged to reach your full potential. Our culture promotes improvement, growth, and collaboration, making us the natural choice for top tier clients. We celebrate diversity and are committed to creating an inclusive environment for al
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