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Creative Services Manager

Creativity and Innovation Network
Abu Dhabi, UAE
Full Time
Senior
Hybrid
2 days ago
Adobe Creative CloudFigmaCanvaMicrosoft Office SuitePower BIDigital Asset Management
Free

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About Us

  • We are a creative, innovation driven organization passionate about delivering compelling brand experiences and impactful visual storytelling.
  • Our teams collaborate across Marketing, Brand, Digital, Product, Communications, Sales, Customer Experience, and Executive Leadership to develop creative solutions that inspire audiences, strengthen brand identity, and drive business growth.

The Role

  • We are seeking an experienced Creative Services Manager to lead the organization's creative services function, overseeing the development and execution of high quality creative projects across multiple channels.
  • The ideal candidate will manage creative teams, streamline workflows, ensure brand consistency, and deliver innovative campaigns and content that support business objectives and enhance customer engagement.

Key Responsibilities

  • Develop and implement creative services strategies, workflows, governance standards, and production processes aligned with organizational goals.
  • Lead the planning, execution, and delivery of creative projects, including marketing campaigns, branding initiatives, digital content, advertising materials, print collateral, video production, presentations, and multimedia assets.
  • Collaborate with Marketing, Brand, Communications, Product, Sales, Digital, Customer Experience, Human Resources, and Executive Leadership to deliver impactful creative solutions.
  • Manage creative briefs, project timelines, budgets, resource allocation, production schedules, and stakeholder expectations across multiple initiatives.
  • Oversee graphic design, copywriting, photography, videography, motion graphics, illustration, digital media, and content production to ensure high quality deliverables.
  • Maintain and enforce brand guidelines, visual identity standards, messaging consistency, and creative quality across all communication channels.
  • Monitor key performance indicators (KPIs) including project delivery, creative quality, campaign performance, stakeholder satisfaction, production efficiency, budget utilization, and brand consistency.
  • Evaluate creative concepts, campaign performance, market trends, customer insights, and emerging design technologies to drive innovation and continuous improvement.
  • Manage relationships with creative agencies, freelancers, production vendors, printers, photographers, media partners, and other external service providers.
  • Ensure compliance with copyright laws, licensing agreements, accessibility standards, brand governance, and organizational policies.
  • Leverage creative project management platforms, digital asset management (DAM) systems, Adobe Creative Cloud, Microsoft Office Suite, Power BI, and collaboration tools to optimize workflows and reporting.
  • Prepare creative performance reports, campaign analyses, executive presentations, and strategic recommendations for senior leadership.

Requirements

  • Bachelor's degree in Graphic Design, Marketing, Communications, Fine Arts, Multimedia, Visual Communications, Business Administration, or a related field.
  • Master's degree or professional certifications in Creative Direction, Brand Management, Digital Marketing, Project Management, or related disciplines are advantageous.
  • Minimum 5 years of experience in creative services, brand management, marketing, advertising, design, or related creative roles.
  • At least 2 years of experience managing creative teams, agency relationships, or cross functional creative projects preferred.
  • Strong understanding of branding, graphic design, digital media, content strategy, creative production, project management, and marketing communications.
  • Proficiency with Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects), Figma, Canva, Microsoft Office Suite, Power BI, digital asset management (DAM) systems, and project management tools.
  • Familiarity with UX/UI design principles, motion graphics, web content management systems (CMS), SEO, social media content, AI powered creative tools, and marketing analytics is advantageous.
  • Strong leadership, communication, creative thinking, stakeholder management, organizational, budgeting, and problem solving skills.
  • Ability to manage multiple creative projects while balancing quality, deadlines, budgets, brand standards, and business priorities.
  • Ability to work independently and effectively in remote and hybrid environments.

What We Offer

  • Flexible remote/hybrid work opportunity within the United Arab Emirates.
  • Competitive compensation package.
  • Professional development and creative leadership growth opportunities.
  • Exposure to enterprise branding, digital transformation, multimedia production, and integrated marketing initiatives.
  • Collaborative culture focused on creativity, innovation, accountability, and continuous improvement.
  • Opportunity to shape compelling brand experiences that engage audiences and drive long term business success.

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