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Key skills for this role
Maintain friendly service and a positive company image.
Service customer needs promptly and efficiently, addressing customer questions or concerns.
Handle customer returns/defectives.
Handle customer orders.
Provide assistance/backup in shipping and receiving when required.
Promoting products, contributing to branch sales.
Direct sales services of the general public.
Provide pricing and availability.
Enter customer orders into the business system as per Gerrie procedures.
Maintaining current knowledge of electrical industry/products.
Develop knowledge about substitutes.
Be able to source products and provide technical information.
Continue to develop your skill set as it related to the Gerrie Organization, the Electrical Industry, and the field of Sales.
Work with other departments as required, conveying a professional corporate image that represents the values of Gerrie Electric.
Responsible for preparation and balancing of cash sales.
Ensure all shelves are stocked and material is put away in a timely fashion.
Ensure float is counter and all transactions are accurate and balanced.
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Ensure timely completion of any/all special tasks as assigned by management.
Select and pack orders.
When required, perform wire cuts as per Gerrie documented procedure.
Accuracy of transactions/orders.
Ensure understanding of and adhere to ISO policies and procedures.
Participate in conferences, seminars, and other educational opportunities; reading
professional publications; maintain and participate in professional networks to enhance your knowledge and skills.
Participates on committees and special projects as requested.
What you bring to the table
High School Diploma.
Some experience/knowledge in the electrical /industrial distribution field is an asset.
Previous customer service experience.
Math skills are essential (measurement conversions, pricing, etc.).
Multi-tasking in a fast-paced environment.
Excellent communication skills.
Organizational skills.
Don’t have all these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.
We believe in taking care of our people
Major medical + dental coverage for yourself and your dependents (flex plan options available)
Employee Assistance Program
Global travel coverage
Pension plan with contribution matching
Training, development and career growth opportunities
Tuition re-imbursement program
Promote from within culture
A diverse and inclusive workplace
Caring and nurturing environment
Words that our employees use to describe us
Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!
*Flexible interview options are available!
Family-owned Canadian electrical, automation, lighting, and data-communications distributor serving residential, commercial, and industrial customers.
Visit company websiteJobs and hiring trendsCAD 21.3-21.3 hourly / hour
Full-time
Entry
Onsite
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