Counter Sales

Fromm Electrical Supply Company is a premier electrical supply company in the Mid-Atlantic market, renowned for its strong growth potential.

Now in its third generation of family ownership, Fromm remains dedicated to employing the industry’s most exceptional workforce.

We are currently seeking a Counter Sales Associate who will provide quality customer service and sales assistance to customers on a face-to-face basis at the branch and via phone calls.

The ideal candidate will be responsible for maintaining the counter area by keeping it stocked and presentable.

• Assist customers and contractors with information and materials they need.
• Provide outstanding customer service by creating a friendly environment, greeting and acknowledging every customer, and maintaining product knowledge.
• Handle incoming phone calls from customers, offering assistance in pricing materials, researching information, and taking orders.
• Review open customer orders, take action on open items, and inform customers when their material is ready for pick-up.
• Ensure that all displays are full, placed appropriately, and visually appealing.
• Pull and pack orders for truck shipments, inter-branch transfers, and pick-ups.
• Support the Marketing department with promotions.
• Maintain the cleanliness and professional appearance of the branch.
• Manage daily cash intake and reconcile it with sales.

• High school diploma or equivalent.
• Basic electrical industry knowledge/experience.
• Solid verbal communication skills and professional demeanor.
• Basic math skills.
• Problem-solving and reasoning skills to determine customers' needs and offer product solutions.
• Knowledge of PC/MS Office applications, especially Excel and Outlook, and ability to learn company business system.