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Corporate Travel Agent / MICE
Grand Star Hellenic
Athens, UAE
Full Time
Entry
Onsite
4 weeks ago
Microsoft OfficeExcelPowerPointCustomer ServiceTravel ArrangementsNegotiation
Free
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About the Role
Grand Star Hellenic seeks a Corporate Travel Agent / MICE specialist to handle end-to-end corporate travel arrangements for meetings, incentives, conferences, and events in Greece.
Key Skills for This Role
Microsoft OfficeExcelPowerPointCustomer ServiceTravel ArrangementsNegotiation
Responsibilities
- Handle end to end corporate travel arrangements, including hotels, cruises, transfers, venues, activities and unique experiences
- Manage reservations, prepare quotations and itineraries
- Negotiate rates with suppliers
- Ensure accurate ticketing and documentation
- Respond promptly to client inquiries and provide tailored travel solutions
- Provide proactive customer service before, during and after trips
- Coordinate group travel and event logistics
- Maintain client profiles and use booking systems
Requirements
- Excellent command of Microsoft Office applications, especially Excel and PowerPoint
- Customer service and client relationship skills
- Knowledge of travel arrangements and services, including hotels, cruises, venues, transfers and unique experiences
- Previous experience in a travel agency, tour operator, or corporate travel environment; MICE experience is a strong asset
- Fluency in English required
- Excellent communication, problem solving and organizational skills
- Ability to work on site in Athens
Full Job Posting
Company Description
- The DMC Greece is a leading Destination Management Company specializing in MICE experiences throughout Greece.
- They create unique programs showcasing Greece's culture, hospitality, history and natural beauty.
Role Description
- This is a full time, on site Corporate Travel Agent / MICE role based in Athens.
- Handle end to end corporate travel arrangements, including hotels, cruises, transfers, venues, activities and unique experiences.
- Manage reservations, prepare quotations and itineraries, negotiate rates with suppliers and ensure accurate ticketing and documentation.
- Respond promptly to client inquiries, provide tailored travel solutions and offer proactive customer service before, during and after trips.
- Coordinate group travel and event logistics, maintain client profiles, use booking systems and provide customer services with attention to detail.
Qualifications
- Excellent command of Microsoft Office applications, especially Excel and PowerPoint.
- Customer service and client relationship skills, with the ability to manage complex requests professionally.
- Knowledge of travel arrangements and services, including hotels, cruises, venues, transfers and unique experiences.
- Previous experience in a travel agency, tour operator, or corporate travel environment; MICE experience is a strong asset.
- Fluency in English required; Spanish, Italian or French language skills are highly desirable.
- Excellent communication, problem solving and organizational skills, with attention to detail and accuracy.
- Ability to work on site in Athens, manage multiple priorities and collaborate effectively within a diverse team.
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