successfactors
Corporate Services Senior Associate / Associate - Travel Services
Inter-American Development Bank
USA
Contract
Entry · 2+ years experience
Hybrid
Discovered Yesterday
Free
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We improve lives
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
About this position
We are looking for an innovative, analytical, client focused, and collaborative Corporate Services Senior Associate/Associate. As a Corporate Services Senior Associate/Associate, you will contribute to the management and optimization of the Bank’s travel program through travel analysis, contract administration, supplier relations support, and travel technology initiatives. And provide insights and recommendations that support strategic decisions, operational efficiency, and service excellence.
You will work in the Travel, Security, and General Services Group (TSG), part of the Budget and Administrative Services Department within the Vice Presidency for Finance and Administration. The Corporate Travel team manages the Bank’s business travel by coordinating key travel services, suppliers, travel documents, insurance, and agreements with airlines and hotels. In addition to travel, TSG provides other services such as security, food services, custodial services, printing, commuting support, and childcare services.
What you’ll do
Analyze travel data and prepare regular and ad hoc reports to support decisions, monitor travel activity, improve service quality, and identify efficiency opportunities.
Identify trends, risks, and opportunities in travel services, including cost savings, service quality, traveler experience, visa and passport support, and process improvements.
Evaluate travel technology solutions, assess alignment with business needs, and recommend improvements to strengthen the travel program, data visibility, and traveler experience.
Coordinate travel transformation and innovation initiatives by working with internal teams and external partners to improve processes, tools, and service delivery.
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