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Corporate Quality Assurance Coordinator
Dynacare
Brampton, CAN
Full-time
Mid
Hybrid
CAD 51200-64000 yearly / year
Discovered 3 weeks ago
electronic Quality Management System
Free
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electronic Quality Management System
Key Skills for This Role
electronic Quality Management System
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- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
- Assists in the development, documentation and implementation of Quality Assurance procedures and programs to ensure compliance with regulatory requirements, various standards and Dynacare policies.
- Performs ongoing reviews and analyses of various documented procedures and programs in Dynacare Quality manuals to ensure compliance with various regulatory bodies’ requirements and improve/update existing procedures and programs specific to regulatory compliance, thereby ensuring excellence.
- Participates in accreditation and inspection processes from regulatory bodies as required.
- Prepares summary statistics reports for presentation to the Senior Manager, Regional Quality or Clinical & Regulatory Quality Compliance Manager utilizing MS Office suite of products as appropriate.
- Evaluates responses to Complaint and CAPA non-conformances and performs follow-up with respondents as required to ensure resolution and efficacy, reporting any unresolved issues to the Senior Manager, Regional Quality or Clinical & Regulatory Quality Compliance Manager.
- Engages, coaches and mentors Dynacare staff in various Quality programs and procedures.
- Ensures roll-out of Quality initiatives as directed and works with cross-functional teams to initiate and deliver new or updated Quality Management System programs.
- Creates powerful and persuasive presentations as assigned.
- Encourages trust and open communications through addressing internal client concerns and inquiries. Ensures proactive internal client support and guidance is provided, including professional and personal assistance when answering inquiries.
- Occasionally performs Quality Assurance audits, prepares reports, and enters non-conformances into the electronic Quality Management System as required. May also perform external quality audits of vendors and other providers.
- Completes special projects and extra duties as assigned.
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