indeed
Coordinator
oncall call center
, UAE
Mid
Onsite
AED 3,500/month / month
2 weeks ago
Cross Departmental CollaborationProcess OptimizationSOP DevelopmentVendor ManagementInventory ManagementProject Management
Free
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Cross Departmental CollaborationProcess OptimizationSOP Development
About the Role
Oncall Call Center seeks a Coordinator to serve as a central point of contact for cross-departmental collaboration, workflow optimization, vendor management, and project support.
Key Skills for This Role
Cross Departmental CollaborationProcess OptimizationSOP DevelopmentVendor ManagementInventory ManagementProject Management
Responsibilities
- Serve as the central point of contact, facilitating clear communication and collaboration between departments
- Develop, document, and enhance Standard Operating Procedures (SOPs) to maximize operational efficiency and productivity
- Oversee vendor relations, negotiate contracts, and monitor inventory levels of supplies and equipment
- Track project timelines, monitor milestones, and assist in the allocation of resources to ensure projects are completed on time and within budget
- Collect and analyze operational data, generate performance reports, and identify areas for continuous improvement
Requirements
- Proven experience in operations coordination, project management, or a similar administrative role
- Exceptional time management and multitasking abilities with a keen attention to detail
- Excellent verbal and written communication skills; ability to build strong relationships across all levels of the organization
- Proficiency in standard office software (Microsoft Office Suite, Google Workspace) and familiarity with project management tools
- An analytical mindset with the ability to troubleshoot challenges and adapt to changing priorities
- Bachelor’s degree in Business Administration, Operations Management, or a related field is highly preferred
Full Job Posting
Key Responsibilities
- Cross Departmental Collaboration: Serve as the central point of contact, facilitating clear communication and collaboration between departments.
- Workflow & Process Optimization: Develop, document, and enhance Standard Operating Procedures (SOPs) to maximize operational efficiency and productivity.
- Vendor & Inventory Management: Oversee vendor relations, negotiate contracts, and monitor inventory levels of supplies and equipment.
- Project Support: Track project timelines, monitor milestones, and assist in the allocation of resources to ensure projects are completed on time and within budget.
- Data & Reporting: Collect and analyze operational data, generate performance reports, and identify areas for continuous improvement.
Qualifications & Skills
- Experience: Proven experience in operations coordination, project management, or a similar administrative role.
- Organizational Skills: Exceptional time management and multitasking abilities with a keen attention to detail.
- Communication: Excellent verbal and written communication skills; ability to build strong relationships across all levels of the organization.
- Tech Savviness: Proficiency in standard office software (Microsoft Office Suite, Google Workspace) and familiarity with project management tools.
- Problem Solving: An analytical mindset with the ability to troubleshoot challenges and adapt to changing priorities.
- Education: Bachelor’s degree in Business Administration, Operations Management, or a related field is highly preferred.
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