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Coordinator, Patient Financial Services Operations
HealthPartners/GHI
Minnesota, USA
Mid
Onsite
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The Patient Financial Services Operations Coordinator plays a key role in supporting revenue cycle operations through workflow optimization, system build support, operational documentation management, and regulatory and payer research.
In partnership with leadership, frontline teams, and Compliance, this role advances efficient, compliant processes and supports initiatives designed to strengthen operational performance across all service areas.
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Work Schedule:
- Remote; 1.0 FTE/40 hours weekly - 7:00 a.m. to 3:30 p.m. or 8:00 a.m. to 4:30 p.m.
- Required Qualifications:
- Education, Experience or Equivalent Combination:
- Bachelor’s degree in Healthcare Management, Business/Finance Administration, or related field.
- Minimum of two (2) years of recent healthcare experience in areas such as care delivery, revenue cycle, financial analysis, or related functions.
- In lieu of a degree, five (5) years of recent experience in healthcare billing, revenue cycle, medical insurance, and/or financial analysis may be considered.
- Knowledge, Skills, and Abilities:
- Project Management
- Demonstrated ability to lead and manage small to medium-scale initiatives within patient financial services.
- Skilled in coordinating resources, timelines, and deliverables to achieve operational and financial objectives.
- Technical Proficiency
- Advanced use of Microsoft Office Suite (Outlook, Word, Excel, Visio, Teams, PowerPoint) and comparable applications to support reporting, analysis, and communication.
- Independent & Proactive Work Style
- Self-motivated with the ability to work independently, take initiative, and drive process improvements in a dynamic healthcare environment.
- Analytical & Results-Oriented
- Strong critical thinking and problem-solving skills with a focus on achieving measurable outcomes in patient financial operations.
- Ability to identify inefficiencies and recommend solutions that enhance revenue cycle performance.
- Multitasking & Time Management
- Proven capacity to manage multiple priorities and deliverables simultaneously while meeting strict deadlines.
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