Coordinator, Community Programs 1

Review documentation of incident/accidents reports and manage follow-up accordingly, applying appropriate follow-up actions and guidance with teams, volunteers and customers; modifying programs and services to ensure safely operating programs and services.

Prepare reports for Recreation Supervisor which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.

Manage and review daily, weekly and sessional statistics and checklists

Manage membership extensions, suspensions and payroll verification

Adherence to all mandated deadlines

Participation in facility team’s quality assurance program

Coordinate payments/documentation for all invoices in accordance to corporate standards

Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successes

Liaise with community leaders, groups, sponsors and external groups

Ongoing assessment of community needs

Manage community events (including analyzing follow-up reports and debriefing)

Develop strategies to increase customer recruitment and retention

Report on trends and areas of growth including future opportunities

Manage quality programming through ongoing program visits

Manage program development and brochure development processes

Form and implement action plans to meet targets and potential growth

Assist Recreation Supervisor with marketing and business plan

Manage internal marketing of programs within community centre

Build revenue strategies to increase financial stability

Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to Supervisor

Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals

Post-secondary degree or diploma preferably in related field (i.e. Gerontology, Recreation & Leisure, Kinesiology, Physical Education)

Minimum 3 years experience in recreation programming and/or facility management.

One year supervisory/team lead experience working with staff and volunteers

Able to work variable, scheduled hours including evenings and weekends

Current Standard First Aid/CPR-C

Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle

Interview: Our recruitment process may be completed with video conference technology.

** Various tests and/or exams may be administered as part of the selection criteria. As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the apply now button by September 17, 2026 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

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The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact TalentAcquisition@brampton.ca or 905.874.2150 with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially