Coord-Human Resources

Position Information

Human Resources Administration

• Create and maintain filing systems and personnel files.
• Prepare and enter office correspondence using a computer.
• Distribute and route mail.
• Order and track human resources supplies and forms.
• Answer telephone calls and take messages.
• Create new personnel files and maintain accurate personnel records, including interview documents and I-9 forms.
• Assist candidates with application procedures and maintain a clean, accessible application area.
• Answer employee and management questions about company and human resources programs, policies, and guidelines.
• Inform human resources management about employee-relations issues.
• Protect the confidentiality and security of personnel and hotel records, files, and information.

Property and Guest Support

• Follow company and human resources policies and procedures and maintain a clean, complete professional uniform and appearance.
• Report accidents, injuries, and unsafe working conditions to the manager.
• Welcome and receive guests according to company standards.
• Use clear, courteous, and appropriate language in telephone and other communications.
• Develop positive professional relationships with colleagues and support shared goals.
• Use computers or point-of-sale systems to enter and retrieve business information.
• Move, lift, carry, push, and place loads weighing up to 4.5 kilograms independently.
• Perform other duties requested by managers that are consistent with the position.

Recommended Qualifications

• A secondary-school diploma or equivalent qualification is recommended.
• At least one year of related work experience is recommended.
• No supervisory experience is required.
• No license or certification is required.

Core Capabilities

• Maintain accurate personnel records and confidential information.
• Prepare complete and accurate written documents.
• Communicate clearly and courteously with employees, management, candidates, and guests.
• Follow company policies, human resources procedures, and quality standards.
• Use computers and point-of-sale systems to enter and retrieve information.
• Build positive working relationships and respond appropriately to employee concerns.

About Marriott and St. Regis