Control Systems Engineer - PLC

Coordinate with on-site maintenance/controls resources and remote support teams; escalate internally when resolution cannot be achieved within operational scope or SLA timelines.

Communicate system status and incident updates to stakeholders and customer; provide clear shift handovers, including risk, current mitigations, and next actions.

Maintain accurate tickets and technical documentation (actions taken, backups, versions, and test results) and contribute to trend analysis and continuous improvement measures.

WHAT YOU HAVE

Bachelor’s degree in electrical engineering, automation engineering, mechatronics, controls engineering, or a related technical field required

Strong incident communication, documentation, and cross-team coordination skills (operations/control-room style support).

Very good Siemens & Beckhoff PLC knowledge (e.g., troubleshooting, online diagnostics, reading/modifying code within approved procedures).

3+ years of experience supporting intralogistics automation, including storage systems and conveyor equipment.

Ability to diagnose faults across PLCs, HMIs, sensors/actuators, drives/VFDs, and industrial networks; comfortable analyzing alarms and tracing issues in PLC logic.

Good general IT skills and familiarity with ticketing/ITIL-style incident and problem management processes.

Disciplined approach to change control: backups before changes, approvals, testing prior to production use, documentation, and version control; no unauthorized changes and no safety bypasses.

Ability to work independently and under pressure in a shift-based environment; strong troubleshooting mindset and hands-on approach.

Working Conditions and Environment:

Authorization to work in the U.S.

Passport or ability to obtain passport

Professional office etiquette is required at all times

Travel required 30%

Overtime as required by work

Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 30 pounds

WHAT YOU WILL GET

Industry competitive compensation

Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!

401k with a very generous employer match and no vesting!

Paid Vacation & Holidays

Profit Sharing

Paid Parental Leave

Subsidized Daycare

Tuition Reimbursement

Pet Insurance

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”