The Control of Work Lead enables safe, reliable and effective work execution by shaping how people interact with systems, risks, and procedures. The role focuses on optimising human performance in complex operational environments, ensuring that work is understood, planned, executed, and recovered effectively.
Accountability
Enable Safe Work Through Systems That Work for People through the implementation of the Control of Work Improvement plan.
Ensure Control of Work systems are practical, intuitive, and usable in the field
Identify and reduce error‐likely situations (complexity, time pressure, unclear boundaries)
Translate procedures into frontline-relevant guidance that supports decision-making in real conditions
Validate that controls are understood, not just documented
Anticipate and Manage Human Performance Risk
Proactively identify performance traps (assumptions, confirmation bias, routine blindness)
Embed pre-task conversations that surface risk, uncertainty, and blind spots
Support teams to pause, question, and adapt when conditions change
Strengthen Frontline Decision-Making
Build capability in operators and supervisors to:
Recognise when work is not going to plan
Understand operating boundaries and limits
Make defensible decisions under pressure
Support the training and assessment of learners in Control of Work competencies.
Promote use of open questioning and challenge during task planning and execution
Support shift leaders to create psychological safety for speaking up
Learn and Adapt from Normal Work
Drive learning from:
Everyday work (not just incidents)
Workarounds and adaptations that keep the system functioning
Facilitate reviews that explore “How work actually happens” vs “how it is imagined”
Embed learning loops into Control of Work processes
Lead Through Coaching and Engagement
Act as a coach and influencer, not just a technical expert
Chair the Control of Work Committee Meeting with the Offshore team.
Ensure continuity amongst the Permit Office Coordinators.
Engage teams and stakeholders to:
Build shared understanding of risk
Align on what good looks like in execution
Support leaders to reinforce:
Visible safety leadership
Consistent expectations in work execution
Be the PermitVision owner for Prelude & Crux
Serve as the primary system expert for PermitVision, ensuring it supports clear, safe and effective work execution.
Ensure control of work role integrity by aligning user access with their competency.
Skills & Requirements
Production Technician/Operator background with exposure to complex operations. Offshore experience preferred but not necessary.
Ability to communicate and engage different audiences
Understanding of human performance principles
Advanced computer proficiency skills in Microsoft office
Strong understanding of:
Permit to Work (PTW) and Safe Isolation processes
Task risk assessment (e.g. JHA) and hazard identification
Work coordination and SIMOPS management
Whilst the position is onshore based, some time will be required offshore to support performance improvement and coaching as well as process compliance and effectiveness assurance.
After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and has a validity period. The email will come from Shell (HireVue) - please check your spam/junk mailbox if you do not see the email.
Once completed, your application will be reviewed to determine next steps.
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performance-related salary increase – our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and international teams.
Gain access to a wide range of training and development programmes.
Note: We are keen to support flexible working arrangements, subject to local regulations and legislative frameworks. If this is of interest to you, please describe in your application the type of flexible working arrangements for which you would like to be considered (e.g., part-time, job share).
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in Australia
Shell has operated in Australia since 1901. From operating Australia’s first oil refinery, which was central to meeting Australia’s fuel needs, to fuelling the first Qantas commercial flight in the 1920s, to playing a foundation role in building some of Australia’s largest and most innovative natural resource developments.
Throughout this 125-year relationship the needs of our customers and the nation have changed and we have continued transforming our portfolio to meet these needs. Today, we are a leading natural gas producer and are playing our part in the transition to a low-carbon future by investing in the power sector, renewable energy sources and carbon abatement activities.
Shell has a significant Liquefied Natural Gas (LNG) business in Australia that makes a valuable contribution to today’s energy supply. This integrated gas portfolio includes our two Shell-operated gas production and liquefaction businesses, Shell QGC in Queensland and Prelude Floating LNG offshore in Western Australia, and our joint venture interests in Gorgon and North West Shelf in Western Australia and Arrow Energy in Queensland.
Today, Shell’s portfolio in Australia also includes zero- and low-carbon energy businesses such as commercial and industrial retailer, Shell Energy carbon farming specialist, Select Carbon the 120MW Gangarri solar development; residential energy retailer, Powershop Australia a 49% stake in WestWind Australia a 50% share of Kondinin Energy and several grid-scale Battery Energy Storage Solutions projects. High quality Shell branded fuels and lubricants are available right across Australia, through an exclusive brand license arrangement with Viva Energy.
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