Control Center Operator

Other Qualifications

• Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Monitor security cameras, operate computer security systems, and maintain accountability sheets for court lists and “time out of cell” logs for individual detainee and/or group of detainees. Maintain and update population reports, as needed. Conduct post inventory, log, and track information to activity logbook at the start of shift on first aid kits, rescue hooks, trauma bags; this also includes logging activities for prescription medicine pass, meals, commissary deliveries, and legal visits. Monitor radio transmission and use a radio to communicate with staff. Provide and communicate to detention officer’s request for information from a detainee’s computer file. Operate the facility doors using door and intercom systems. Coordinate detainee legal visits with the front desk. Observe television screens that transmit in sequence views of Detention Center sites. Maintain surveillance of location where incidents are developing. Immediately contact shift supervisor or designee to report disruptive activity and its location. In cases of extreme emergency when unable to contact shift supervisor contact the Operations Lieutenant. Adjust monitor controls when required to improve reception; notify repair service of equipment malfunctions. On occasion may provide back up support to PBX/front desk area. Perform other related duties as assigned.
• Monitor security cameras, operate computer security systems, and maintain accountability sheets for court lists and “time out of cell” logs for individual detainee and/or group of detainees. Maintain and update population reports, as needed.
• Conduct post inventory, log, and track information to activity logbook at the start of shift on first aid kits, rescue hooks, trauma bags; this also includes logging activities for prescription medicine pass, meals, commissary deliveries, and legal visits.
• Monitor radio transmission and use a radio to communicate with staff.
• Provide and communicate to detention officer’s request for information from a detainee’s computer file.
• Operate the facility doors using door and intercom systems.
• Coordinate detainee legal visits with the front desk.
• Observe television screens that transmit in sequence views of Detention Center sites.
• Maintain surveillance of location where incidents are developing.
• Immediately contact shift supervisor or designee to report disruptive activity and its location. In cases of extreme emergency when unable to contact shift supervisor contact the Operations Lieutenant.
• Adjust monitor controls when required to improve reception; notify repair service of equipment malfunctions.
• On occasion may provide back up support to PBX/front desk area.
• Perform other related duties as assigned.