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Contracts Manager
Adler & Allan
England, GBR
Full-time
Mid · 3+ years experience
Onsite
Discovered 2 weeks ago
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Act as the main point of contact for designated customer accounts
Lead day to day management of contracted services, ensuring SLA and KPI compliance
Oversee planned and reactive maintenance activities to meet customer expectations
Produce high quality reports, presentations and performance updates
Attend regular customer meetings and provide proactive solutions to recurring issues
Support Operations, Finance and Sales teams with customer queries and new contract integration
Ensure all internal teams and subcontractors adhere to customer policies and procedures
Full Job Posting
Contracts Manager Brize Norton Permanent, full-time Competitive salary plus benefits
- We are looking for a proactive and customer focused Contract Manager to join our team at the Brize Norton depot. In this pivotal role, you will act as the primary point of contact for key customers, ensuring exceptional service delivery, full contract compliance and strong working relationships. You will oversee performance, manage customer portals and support both operational teams and new business integration across the Adler and Allan Group.
More about the role
Act as the main point of contact for designated customer accounts
Lead day to day management of contracted services, ensuring SLA and KPI compliance
Oversee planned and reactive maintenance activities to meet customer expectations
Produce high quality reports, presentations and performance updates
Attend regular customer meetings and provide proactive solutions to recurring issues
Support Operations, Finance and Sales teams with customer queries and new contract integration
Ensure all internal teams and subcontractors adhere to customer policies and procedures
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