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Key skills for this role
Under the supervision of the Director of Business Development, perform professional level duties supporting the Business Development Department in the areas of order management, customer service, proposal preparation and submittal, contract administration, maintenance of critical logs and databases, and customer score cards.
How you will do it:
• Responsible for managing the integrity of and updates to the business’ backlog of orders to ensure accurate reporting of shipment dates and factory’s manufacturing resource planning.
• Responsible for overall customer service and works multi-functionally with the operations, engineering, program management, and finance teams to provide responses to customer inquiries or prepare for customer meetings.
• Prepares and/or administers contractual documents that establish and sustain business relationships with customers and/or partners to ensure compliance with company policy, specifications, and other requirements. Responds to inquiries regarding RFQ’s, NDA’s, CDRL’s and other general contract obligations.
• Prepares and submits proposals and production re-quotes. Includes ability to review & apply FAR/DFAR flow down compliance.
• Interfaces with customer personnel (procurement, program, engineering, etc.) via e-mail and telephone. Interact daily with other internal departments including Engineering, Quality Assurance, Operations and Finance as required.
• Assists with Export admin & Licensing in accordance with ITAR/EAR regulations.
• Enters Data into the Oracle ERP System, including sales orders and quotes.
• Assists Business Development in general clerical duties as needed.
• As required, represent Business Development at Company meetings
• Review contractual documents to ensure adherence to company policy, agreed upon specifications and requirements and conformance to master agreements.
• Assists Finance in the resolution of invoicing issues related to contracts.
• Responds to customer requests in a timely manner.
• Effective oral and written communication skills.
• Contract pricing and negotiation skills/experience.
• Ability to maintain an effective and professional demeanor in stressful and/or sometimes confrontational situations.
• Ability to maintain confidentiality and discretion.
What we look for:
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AMETEK is an American manufacturer of electronic instruments and electromechanical devices. The company serves diverse industries including aerospace, defense, medical, and process automation with precision measurement and monitoring solutions.
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