Contract Management System Specialist

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your mission:

Should you decide to accept it...

We're looking for a short-term, dedicated hire to get our contract management system up and running. This is a temporary role. Availability for 20 to 40 hours per week, fully dedicated, for a minimum of 3 months (with a check-in at 3 months to reevaluate scope and continuation).

We signed up for Luminance, an AI-powered contract management system, at the start of the year and are looking for a systems-savvy partner to help us bring the system fully online. This role owns the Luminance project end-to-end: gathering contracts from every property and home offices, building out a clean and organized data room, configuring the rules that make the system useful (auto-renewal alerts, expiration notifications by property), and getting GMs and other end users trained and comfortable in the platform.

This is primarily an admin and systems role, not a legal one. Our legal team will train you on what to look for in a contract, and the platform itself reads and processes contracts automatically. Your job is to build the system, organize the data, and help us to launch the program companywide.

The Nitty-Gritty:

What exactly you will be doing...

In helping you understand your role in working for a world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all-inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: