successfactors
Contract Logistics WMS Operational Specialist
Kuehne + Nagel (AG & Co.) KG
Eastern Creek, AUS
Full-time
Entry · 2+ years experience
Onsite
Discovered Yesterday
Warehouse Management Systems (WMS)Transport Management Systems (TMS)
Free
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Warehouse Management Systems (WMS)Transport Management Systems (TMS)
Key Skills for This Role
Warehouse Management Systems (WMS)Transport Management Systems (TMS)
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It's more than a job
The Contract Logistics IT Specialist provides hands-on IT and systems support at site level, with a focus on Warehouse Management Systems (WMS) and, where applicable, Transport Management Systems (TMS).
Working closely with warehouse operations, customers and internal IT teams, you'll troubleshoot system issues, manage change requests, support implementations and help users get the most from our technology.
IT & Systems Support
Provide first-level support for operational requests, system issues and day-to-day troubleshooting.
Investigate system issues and coordinate resolution with internal and external IT stakeholders where required.
Support the stability, performance and continuous improvement of site-level WMS and TMS solutions.
Work closely with warehouse teams to understand operational challenges and translate them into practical system solutions.
Change & Implementation Management
Manage change requests from initial requirements gathering through to configuration, testing, training and go-live support.
Consult with customers and operational stakeholders to understand requirements and define appropriate system solutions.
Coordinate system testing and ensure changes are properly validated before implementation.
Support system implementations, enhancements and continuous improvement initiatives.
Systems & Data
Define logical mappings and functional specifications for system interfaces and reporting developments.
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