Content Designer I

Bachelor's degree in Technical Communication, Information Design, UX, Graphic Design, English, Human-Computer Interaction, Computer Science, or a related field (or equivalent experience).

0–3 years of experience in technical writing, information design, UX writing, instructional design, or a related discipline.

Excellent written and visual communication skills.

Strong understanding of visual hierarchy, layout, typography, and information organization.

Ability to simplify complex ideas for different audiences.

Comfortable collaborating with cross-functional teams and asking thoughtful questions to gather information.

Strong attention to detail and a willingness to iterate based on feedback.

Experience using documentation tools, content management systems, or design tools such as Figma, Adobe Creative Suite, Paligo, Confluence, or similar).

Familiarity with diagrams, flowcharts, wireframes, or other visual communication techniques.

Basic understanding of software development or cloud technologies is helpful but not required.

Portfolio demonstrating documentation, information design, visual communication, or UX writing projects.

Experience creating illustrations, infographics, or instructional graphics.

Familiarity with structured authoring or content reuse principles.

Experience with accessibility best practices for digital content.

Exposure to video creation, interactive learning content, or multimedia storytelling.

#LI-PO1 #LI-ONSITE

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls

Our Commitment

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions creates a culture of belonging, drives our future, and makes us stronger together in support of our customers and their success.

All official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.