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KittySpout is a premium DTC brand selling stainless steel cat water fountains, filters, and accessories. We sell across Shopify, Amazon, and Chewy, and we’re one of the fastest-growing brands in the pet space — $22M+ in revenue and targeting $45–50M in 2026. We recently launched DoggySpout, expanding into an entirely new vertical and customer base. We’re lean, we move fast, and every person on this team has a massive impact on the business.
Culture-fit is our #1 factor when hiring! We have a genuine will-to-win. No work is beneath us if it moves us towards our goals. We utilize creativity to do more with less — and quickly. We use data to make decisions and live by the following three core values: work smart, overdeliver, speed is king, and better everyday. We love learning — every problem is an opportunity to grow.
If you want a stress-free corporate 9-5 job, this isn’t it.
If you want to challenge yourself and shape a fast-growing company, work directly with the founders, and see huge career growth by playing a big role in scaling it to $100m+… If you want to drive results with a group of passionate, smart, hardworking people, work in an environment without politics or corporate chicanery, and play a big part in our growth being hands-on and active, all while having the opportunity to earn a performance bonus as you grow into the role - then you’ve come to the right place.
Review every creator content submission and provide detailed, specific written feedback — not “good energy, fix the hook.” Actionable notes that make the creator measurably better on the next video.
Run regular training calls with creators: what’s converting right now, what hooks are working, what formats are performing on TikTok this week — not generic advice, live coaching based on current data.
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Spot trends daily and push them to creators proactively — they should be hearing content ideas from you before they ask.
Manage the creator community on Discord — touchpoints, challenges, recognition, momentum. Creators stay active because of the environment you build.
Track who is performing and who isn’t. Prioritise your coaching time on the creators with the most upside. Flag the ones who aren’t improving.
Help scale the program: more creators, better content, higher GMV per creator over time.
All creator submissions reviewed within 24 hours with detailed, actionable feedback
1-2 group training calls per week with active program creators
Weekly content inspiration and briefs delivered to creators
First-round content approval rate and revenue generated from program content
Onboard every new creator through a structured training flow within 7 days of joining the program
Review all creator content drafts and provide written feedback within 48 hours
Run monthly community calls and quarterly content challenges to drive engagement
Deliver weekly creator performance report to Elizabeth (Partnerships Lead) every Monday
Build and maintain a tagged content library updated weekly for the media buying team
Flag underperforming creators monthly with coaching notes and a clear keep/exit recommendation
Your background is creator outreach, gifting, or contract management. If you have not personally reviewed creator content and given detailed coaching feedback that made creators better, this is not a fit.
You can’t back up your experience with data — whether that’s creators you trained, content volume you drove, GMV from a program, or your own results as a creator. No data means you weren’t close enough to the results.
You’re not watching TikTok every day and spotting what’s working before it peaks. This role requires you to be ahead of trends, not reacting to them.
You give vague feedback. “Good video, maybe tighten the hook” is not feedback. If you can’t tell a creator exactly what to fix, why, and what to do instead — this isn’t your role.
When hiring, we’ll work with you to define the KPIs you’ll be responsible for and set targets. This removes ambiguity around wondering if you’re doing a good job after you start.
Initial soft interview, then a live technical screen with a member of our team, and a final interview with our Partnerships Lead and Founder to ensure culture fit. We plan to hire within ~8–12 days of conducting these interviews. We pride ourselves on timely responses and updates for applicants.
For this role, we will walk you through the long-term vision and opportunities that have us excited about this business — and how you fit in. We will show you our current structure and where we are headed.
Canadian DTC pet-hydration brand selling vet-informed stainless-steel water fountains, filters, and accessories to cat and dog owners.
Visit company websiteJobs and hiring trendsUSD 3000-6000 monthly / month
Contract
Entry · 2+ years experience
Remote
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