Contact Center Agents
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Key skills for this role
About the Role
Receiving calls from customer and resolving problems, serving as reverse pickup agent for both domestic and international shipments, quoting price for inbound shipment, and advi.
Key Skills for This Role
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Overview
Receiving calls from customer and resolving problems, serving as reverse pickup agent for both domestic and international shipments, quoting price for inbound shipment, and advising recipient of required paperwork for inbound international package per customs requirements.
Fully understand, drive and promote SMSA vision, culture and values.
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