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Key skills for this role
You will work with incident management process and tools
You will use complex application systems and find your way through them to debug a business impacting issue
You will follow standards and best practices to bring operational efficiencies, stability and availability of the system
You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients
You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents
You will derive meaningful reports/key performance indicators and set up alerting and monitoring mechanisms for quicker identification of incidents and response
You will apply the latest technology thinking from our Technology Radar to solve client problems
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You have strong communication and articulation skills, are proficient in English and able to confidently hold a Q&A discussion with senior stakeholders
You have good communication and articulation skills
You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
You are resilient in ambiguous situations and can approach challenges from multiple perspectives
You are willing to be part of a rotation- and need-based 24x7 team and are able to handle multiple engagements
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Thoughtworks are committed to being an inclusive & accessible workplace employer of choice for all including those living with disability.
Our goal is to equip you with career defining experiences, to help you to grow professionally and personally, and to foster a community where you feel you belong. We're committed to making Thoughtworkers an employer of choice, and we offer a wide variety of benefits to support the teams' advancement, their health and wellbeing. If you're ready to find your home at Thoughtworks, click to apply now (even if you don't feel like you tick all the boxes).
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world. Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
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ThoughtWorks is a global technology consultancy that delivers software development, digital transformation, and technical advisory services. The company is known for its thought leadership in agile methodologies and continuous delivery.
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