Construction Services Product Manager

Responsible for product development, launch, product support, pricing, initiatives, and growth of Hilti’s product leadership (PLS) products. Product Manager is a key partner to our PLS marketing teams in Global Headquarters as well as our trade managers in Hilti North America (HNA) marketing.

Strategy – Define and communicate the strategy for PLS for the assigned Business Unit in Hilti North America (HNA)

Global integration – Align Hilti global PLS initiatives with HNA market needs; contribute best practice solutions to Hilti’s global PLS effort

Process leadership – Lead the implementation of the Hilti process Product Portfolio Management (PPM) with a focus on the HNA Time to Money (TTM) new product development activity

Trade Strategy – Support the efforts of the Hilti North America trade team to develop content and support account managers on product and application knowledge

Key deliverables – Responsible for assigned product lines revenue, gross margin, and operating expenses (OPEX)

Manage the matrix of HNA team members – Product Manager position is responsible to collaborate with materials management, direct marketing, market reach, training, marketing communications, trade, Hilti online, customer service, engineering, and the marketing organizations to properly support their product and control information flow

Building Information Modeling (BIM) Workflow Ownership – Develop a deep, first-hand understanding of customer BIM workflows across design, detailing, construction, and post-installation phases. Validate workflows directly with the market through customer engagement, jobsite visits, and structured discovery sessions to ensure Hilti's software and service direction.

Market Research – Monitor competitor activity, innovation, market reach strategy, pricing, and BIM/digital workflow offerings in the North American market. Work closely with the trade manager to communicate product improvement and portfolio enhancement opportunities to the HAG product development teams in the business units.

Opportunity Identification – Identify pain points across the BIM workflow that represent potential software development or service expansion opportunities. Author Business Opportunity Descriptions (BODs) that frame the problem, quantify the opportunity, and provide the business case for global development and service investment.

Training – Serve as the North American content expert for the assigned product line and associated BIM workflows. Collaborate with training and marketing communications to build training content, enablement materials, and product launch assets.

Additional duties as assigned

This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.

Bachelor's Degree in Architecture, Civil/Structural Engineering, Construction Management, Computer Science, or related technical field, required; Master's Degree preferred

Equivalent professional BIM experience may be considered in lieu of degree focus.

Minimum three (3) years combined experience in BIM software, BIM management, Virtual Design and Construction (VDC), or digital construction workflows — including hands-on fluency with industry standard tools such as Revit, Tekla Structures, Navisworks, AutoCAD, and IFC-based interoperability.

Proven success in motivating teams and exerting influence across multiple departments and geographies

Strong written and verbal communication skills

Demonstrated understanding of Hilti products, product applications, and customer preferred

Strong MS Office skills required (Excel, Word, PowerPoint)

Strong analytical skills; ability to analyze sales and market data, draw conclusions, and present findings

Ability to learn quickly and operate effectively and independently in a dynamic environment

Proven effectiveness in developing and executing comprehensive business and launch plan

Presentation skills

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.