Conseiller/ère à la location

• Expérience dans la vente, la location ou le service à la clientèle, idéalement dans un contexte résidentiel ou auprès d’une clientèle vieillissante;
• Maîtrise du français et de l’anglais, tant à l’oral qu’à l’écrit;
• Connaissance de la suite Microsoft Office, des outils de collaboration (Teams) et des systèmes de gestion de la relation client CRM (Hubspot) (un atout);
• Aisance dans la communication orale et écrite, avec un langage clair, courtois et rassurant;
• Capacité à comprendre les besoins d’une clientèle mature et à les conseiller efficacement;
• Esprit d’équipe et aptitude à travailler dans un environnement dynamique;
• Connaissance du milieu des résidences pour ainés (un atout);
• Sens de l’organisation, autonomie, rigueur et approche humaine.

Pourquoi rejoindre notre équipe ?

• Un environnement de travail collaboratif et stimulant avec des collègues passionnés;
• L’opportunité de contribuer à un projet immobilier innovant et de grande envergure;
• Un programme de bonification avantageux;
• Une semaine de formation complète payée;
• Visite de nos projets déjà en fonction;
• Café et thé offerts sur place;
• Les victoires sont célébrées dans un souper d’équipe;
• Assurances collectives médicales et dentaires après 3 mois de service;
• 2 jours de congés personnels (maladie) par année;
• Accès à un programme de télémédecine.

Are you a people person who is passionate about sales and motivated by achieving goals?

If you're committed to delivering outstanding customer service, thrive in a team environment, and have a strong interest in real estate, this opportunity is for you!

Reporting to the Director of Leasing and Customer Experience, the successful candidate will be responsible for leasing apartments.

They will assist prospective tenants in choosing their new home while helping to meet leasing goals.

A leasing advisor is much more than a salesperson: they are a trusted advisor, guiding tenants through an important life transition.

They understand that changing living environments can be a challenging time, and they know how to make this transition reassuring, compassionate, and positive.

They focus on making the process more transferable from one project to another in terms of how it’s presented, rather than emphasizing the concept of changing living environments or major life transitions.

More specifically, your day-to-day work with us will involve:

• Manage rental inquiries and use the tools provided to you to present the project and the apartments to prospective tenants;
• Support, guide, and advise prospective residents throughout the process of selecting their future apartment, taking their needs and expectations into account;
• Maintain an up-to-date list of potential clients and conduct rigorous and consistent follow-ups with prospects using the customer relationship management (CRM) system;
• Draft lease agreements and ensure they are properly executed;
• Maintain a high level of customer satisfaction by providing personalized, high-quality service;
• Contribute to the rental marketing strategy to promote the real estate project;
• Monitor the competitive landscape in the sector;
• Participate in various events organized to support leasing;
• Conduct outreach within the community;
• Provide support and coordination for move-ins;
• Perform all other related tasks.

• Experience in sales, rentals, or customer service, ideally in a residential setting or with an aging clientele;
• Fluency in French and English, both spoken and written;
• Knowledge of Microsoft Office, collaboration tools (Teams), and CRM systems (HubSpot) (a plus);
• Strong verbal and written communication skills, with a clear, courteous, and reassuring tone;
• Ability to understand the needs of a mature clientele and advise them effectively;
• Team player with the ability to thrive in a dynamic environment;
• Knowledge of the senior living sector (a plus);
• Organizational skills, independence, attention to detail, and a people-oriented approach.

our team?

• A collaborative and stimulating work environment with passionate colleagues;
• The opportunity to contribute to an innovative, large-scale real estate project;
• A competitive bonus program;
• A full week of paid training;
• Tours of our existing projects;
• Free coffee and tea on-site;
• Celebrations of achievements with a team dinner;
• Group medical and dental insurance after 3 months of service;
• 2 days of personal leave (sick leave) per year;
• Access to a telemedicine program.