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Key skills for this role
The Concierge / Security Administrative Assistant is the first point of contact for all visitors, clients, and employees entering the site. This role plays a critical part in creating a professional, welcoming, and secure front-of-house environment within a large technology manufacturing facility.
In addition to reception duties, the role provides administrative and reporting support to the site Security Management team. The successful candidate will be organised, proactive, discreet, and comfortable working in a fast-paced, security-conscious environment.
The Concierge / Security Administrative Assistant is the first point of contact for all visitors, clients, and employees entering the site. This role plays a critical part in creating a professional, welcoming, and secure front-of-house environment within a large technology manufacturing facility.
In addition to reception duties, the role provides administrative and reporting support to the site Security Management team. The successful candidate will be organised, proactive, discreet, and comfortable working in a fast-paced, security-conscious environment.
Welcome all visitors professionally and ensure a positive first impression
Manage visitor check-in, registration, and badge issuance using designated systems
Verify identification and ensure compliance with site security and access procedures
Answer and direct incoming calls, emails, and general enquiries promptly and professionally
Liaise with internal teams to notify hosts of visitor arrivals
Skip the repetitive application forms
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Maintain accurate visitor logs, access records, and security documentation
Support the Security Management team with administrative tasks, reports, and data collation
Prepare reports and assist with the compilation of presentations as required
Manage incoming and outgoing mail, deliveries, and courier services
Schedule meetings, coordinate calendars, and support general office administration
Ensure the reception area and workspaces are tidy, organised, and presentable at all times
Compile routine and ad-hoc reports with attention to accuracy and confidentiality
Assist in the preparation and formatting of presentations for internal and external use
Use Microsoft Office applications and Copilot effectively to support reporting tasks
Deliver a consistently high standard of customer service to visitors and employees
Handle issues, queries, or complaints calmly and professionally
Communicate clearly and effectively with colleagues across departments
Maintain strict confidentiality and adhere to site security, health & safety, and company policies
GCSE Maths, English, and ICT at Grade C/4 or above (or equivalent, e.g. Essential Skills or ECDL)
Proficient in Microsoft Word, Excel, PowerPoint, and MS Teams
Comfortable using AI tools, particularly Microsoft Copilot
Excellent communication and interpersonal skills
Strong organisational skills with the ability to multitask and prioritise
Ability to remain calm, professional, and focused in a busy environment
Previous experience in reception, concierge, administrative, or security-based roles
Familiarity with visitor management or access control systems
First Aid and/or customer service training
Friendly, approachable, and customer-focused
Reliable, punctual, and highly trustworthy
Proactive problem-solver with a positive attitude
Able to work independently and as part of a wider team
Discreet and comfortable handling sensitive or confidential information
Full-time position
Front-of-house role with frequent interaction with visitors and employees
May include shift work, evenings, weekends, or holiday cover where required
‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.
Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.
Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’
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A customer-focused facilities management services group.
Visit company websiteJobs and hiring trendsGBP 13.95-13.95 hourly / hour
Full-time
Entry
Onsite
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