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Concierge Agent
Hilton
Makkah, KSA
Onsite
Discovered 3 weeks ago
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Exceptional Hospitality Starts With You
Picture yourself brightening someone’s day.
When you join our Hotels team, that’s exactly what you’ll do every time you come to work!
As a
Concierge Agent
, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
Delight our guests:
Respond promptly and professionally to guest inquiries, requests, and concerns
Offer recommendations:
Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
Coordinate special services:
Arrange for medical care, childcare, floral delivery, and other personalized guest needs
Manage guest communications:
Receive and deliver messages, mail, packages, and faxes
Support VIP guests:
Facilitate seamless registration and elevated service for high priority guests
Promote hotel offerings:
Share marketing materials and encourage use of hotel services and programs
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality
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