Computer Support Specialist

• Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

• Uses time effectively and efficiently, concentrating his/her efforts on the more important priorities.

• High school diploma or equivalent.
• One (1) year of experience as a help desk technician or related customer support role.
• Working knowledge of office automation products, databases, and remote control.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Proficiency in English.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

Purpose That Matters: You're not just taking a job—you're joining a mission.

ASRC, along with its family of companies, is the largest Alaskan-owned and operated company, employing more than 16,000 people across Alaska and the Lower 48.

We operate six major business lines: government contracting, petroleum refining and marketing, energy support, industrial services, construction, and natural resources.

Every project contributes to preserving culture while building sustainable prosperity.

Values-Driven Culture: Arctic Slope Regional Corporation’s core values are the cornerstone of its success as a community partner and as a company: spirituality, respect for each other, our culture as Iñupiat, high performance, stewardship, our business relationships, resolution of conflict, and integrity - they guide every decision. You'll work alongside people who are committed to these principles in everything they do.

• Leadership development through our Next Up program
• Mentorship from industry experts across six diverse business segments
• Career paths spanning from Arctic operations to federal contracting
• Training and development that invests in your long-term success

• 50+ years of sustained growth and market leadership
• $4+ billion in annual revenue across diversified business lines
• Leading Alaska's Top 49ers list for 29 consecutive years

At ASRC, we believe exceptional people deserve exceptional benefits.

Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security.

• Competitive salaries with performance-based opportunities
• 401(k) retirement plan with 100% company match up to 4%
• Educational assistance and professional development funding
• Employee referral bonuses

We offer a wide range of medical plans through Federal Employee Health Benefits Plan (FEHB).

• Comprehensive Dental and Vision Insurance options
• 401K plan up to 4% match with immediate vesting after 2 pay periods
• Employee assistance programs for you and your family
• Additional Supplemental Insurance: Voluntary Life Insurance, Short-Term and Long-Term Disability, Accidental Death & Dismemberment (AD&D), Pet Insurance, Legal Services, Identity Theft Protection, Hospital Indemnity, Accident Insurance, and Critical Illness Insurance.

• Tuition reimbursement
• ASRC's leadership development program
• Mentorship programs

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of employees or customers.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel.

The employee is occasionally required to stand, walk, climb, or balance.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job includes the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy office setting.

The noise level in the work environment is usually moderate.

While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions and may be required to travel in small and large commercial aircraft.

NOTE: This document does not create an employment contract, implied or otherwise.

The statements contained herein are intended to describe the principal functions of this position, the level of knowledge and skill typically required, and the scope of responsibilities, but should not be considered an all-inclusive listing of work requirements.

We comply with the terms of Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Act (VEVRAA). All decisions pertaining to employment, upgrading, promotion, demotion, transfer, recruitment advertising, recruitment selection, layoff, terminations, training, compensation, benefits, and educational assistance will be executed without regard to race, color, sex, age, national origin, religion, marital status, pregnancy, childbirth or related medical conditions, parenthood, medical condition, disability, status as a protected veteran, sexual orientation, gender, gender identity, genetic information, or any other basis or characteristics prohibited by applicable law.

For more information on equal opportunity please visit –

• Workplace Discrimination is Illegal

If you need any assistance or reasonable accommodation to apply for this position, please contact the ASRC Human Resources Team at (907)339-6000.