Complex Program Manager

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.

We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.

For our people—Kyndryls—that means doing purposeful work that powers human progress.

Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role Your role As a Complex Program Manager, you will be responsible for leading large scale, multi-workstream programs that span multiple projects, teams, and stakeholders.

The role focuses on turning strategic objectives into coordinated execution plans, managing interdependencies, and ensuring measurable outcomes across scope, schedule, cost, and risk.

Success is defined by delivering integrated results that achieve customer and business outcomes, not just individual project milestones.

This role balances strategic oversight with hands on program control, operating as the decision point across projects while enabling project managers to deliver effectively.

• Define the program vision, outcomes, success measures, and roadmap aligned to customer and business objectives
• Lead multiple interconnected projects, managing dependencies, sequencing, and tradeoffs across scope, schedule, and resources
• Establish and run program governance, including cadence, reporting, risk management, and decision escalation paths
• Provide direction and support to project managers, ensuring consistency in delivery approach, standards, and execution
• Manage program level financials including forecasting, tracking, and alignment to approved commitments
• Identify, assess, and mitigate cross project risks and issues before they impact outcomes
• Use data and program metrics to track progress, predict outcomes, and inform decisions
• Engage stakeholders at multiple levels to maintain alignment, transparency, and shared accountability