Community Services Program Assistant (As-Needed)

KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Recreational, educational, cultural and human service program activities Basic mathematics Dispute and resolution techniques Use of recreational and/or audiovisual equipment and supplies First aid methods and safety practices related to recreational programs Effective customer service techniques Ability to: Assist with activities or events Inform participants of and enforce program rules, regulations, schedules and activities Accurately record attendance and revenue figures Register participants, take reservations and schedule use of facilities Provide basic first aid and CPR Interact constructively with program participants of all ages Provide effective customer service Follow oral and written instructions Learn and implement program-specific computer software systems Establish and maintain effective and cooperative working relationships with City employees and the public Skill in: Cash handling and making change Dealing with program participants in a constructive and supportive manner Reading, writing and communicating at an appropriate level The use of personal computers and applicable software applications REQUIREMENTS Minimum Qualifications: Education: Graduation from high school or the equivalent.

Six months of recent, paid or volunteer work experience directly related to recreation or community programs and services, involving public contact is desirable.

Licenses and Certificates: Possession of a valid class C driver license.

Possession of a valid cardiopulmonary resuscitation and first aid certificate within six months of date of hire.

Knowledge of:

Recreational, educational, cultural and human service program activities

Basic mathematics

Dispute and resolution techniques

Use of recreational and/or audiovisual equipment and supplies

First aid methods and safety practices related to recreational programs

Effective customer service techniques

Ability to:

Assist with activities or events

Inform participants of and enforce program rules, regulations, schedules and activities

Accurately record attendance and revenue figures

Register participants, take reservations and schedule use of facilities

Provide basic first aid and CPR

Interact constructively with program participants of all ages

Provide effective customer service

Follow oral and written instructions

Learn and implement program-specific computer software systems

Establish and maintain effective and cooperative working relationships with City employees and the public

Skill in:

Cash handling and making change

Dealing with program participants in a constructive and supportive manner

Reading, writing and communicating at an appropriate level

The use of personal computers and applicable software applications

Education: Graduation from high school or the equivalent.

Six months of recent, paid or volunteer work experience directly related to recreation or community programs and services, involving public contact is desirable.

Licenses and Certificates:

Possession of a valid class C driver license.

Possession of a valid cardiopulmonary resuscitation and first aid certificate within six months of date of hire.

HOW TO APPLY: Applicants must file a clear, concise, completed online City Application along with any required supplemental applications with the Human Resources Department by the filing deadline. SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.

This is a temporary hourly position without benefits.

The City of Santa Monica provides a deferred compensation (457) retirement plan for its as-needed (temporary) employees who are not eligible for coverage under the California Public Employees Retirement System (CalPERS).

The City and as-needed employee are each required to contribute 3.75% of wages to the deferred compensation plan.

As-needed employee contributions will be deducted from paychecks on a pre-tax basis.

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