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Community Manager - Engagements & Audits
Uniliv
Bengaluru, IND
Full-time
Mid-Senior
Onsite
INR 25,000–35,000 per month
Discovered 1 weeks ago
Community managementCustomer experienceHospitality-grade property auditsService-quality auditsEvent planning and executionNPS and CSAT management
Free
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Community managementCustomer experienceHospitality-grade property audits
Role Overview
UniLiv is seeking a Community Manager to lead resident experience across its Bangalore properties.
The role covers community engagement, events, customer experience, NPS ownership, property and service-quality audits, and on-ground team supervision.
The role requires comfort with events, hospitality-standard audits, escalations, team monitoring, and resident feedback analysis.
Key Skills for This Role
Community managementCustomer experienceHospitality-grade property auditsService-quality auditsEvent planning and executionNPS and CSAT management
Full Job Posting
About the Role
UniLiv is seeking a Community Manager to lead resident experience across its Bangalore properties.
The role covers community engagement, events, customer experience, NPS ownership, property and service-quality audits, and on-ground team supervision.
The role requires comfort with events, hospitality-standard audits, escalations, team monitoring, and resident feedback analysis.
Role Facts
- Location: Bangalore.
- Employment type: Full-time.
- Experience: 3–6 years.
- Salary: INR 25,000–35,000 per month, depending on experience, expertise, and interview performance.
- Department: Customer Experience.
- Work arrangement: On-ground at properties and office.
Key Requirement
- A strong hospitality background is essential.
- Hands-on experience conducting property and service-quality audits must cover housekeeping, hygiene, F&B, rooms, common areas, grooming, and resident touchpoints.
Community Engagement and Events
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