ashby
Community Manager
Partyhat
Remote, CAN
Full-time
Mid
Remote
Discovered 3 weeks ago
DiscordTelegramWeb3
Free
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The Mission
The internet is full of dead chat rooms managed by passive moderators who do nothing but copy-paste announcements and drop generic welcome emojis. That isn't what we are building. We need a front-line cultural catalyst to take total ownership of the Partyhat ecosystem, inject it with relentless energy, and scale our community spaces into a high-utility powerhouse. This is a high-availability role for a digital tribal leader who understands that an active, fiercely loyal community is the ultimate competitive advantage in the 24/7 Web3 economy.
We don't care about traditional corporate credentials—we care about charisma, emotional intelligence, and a track record of commanding digital rooms. If you know how to navigate the chaotic pulse of online subcultures, keep thousands of users hyped through high-velocity product cycles, and turn raw chat volume into an organized asset, we will give you the complete creative sovereignty to run our home base.
Key Responsibilities
- Culture Architecture: Mainframe and cultivate the daily energy, tone, and engagement across all core community spaces (Discord, Telegram, and emerging digital channels).
- Ambassador Engineering: Recruit, train, and manage an elite global team of moderators and community champions, establishing clear 24/7 coverage protocols.
- Event Orchestration: Conceptualize, launch, and host high-velocity community initiatives—from live audio spaces and digital tournaments to viral interactive campaigns.
- Feedback Synthesis: Act as the critical human bridge between our users and the product team, transforming unstructured chat feedback into clear, actionable development data.
- Crisis Management: Command real-time issue resolution and sentiment control during high-traffic product launches, technical surges, or market volatility with cold, level-headed precision.
- Onboarding Logic: Optimize the initial community entry funnel, ensuring new arrivals are instantly educated, welcomed, and integrated into active ecosystem participation loops.
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