Community Lead

Lead and coordinate member events in alignment with The Commons brand.

Facilitate community events such as member talks, panel discussions, and workshops.

Promote and encourage attendance at relevant events across locations.

Assist with event setup, pack-down, and logistical support as needed.

Audit and order supplies to support event execution.

Ensure the workspace is fully operational and well-maintained.

Report and assist in resolving maintenance issues.

Conduct regular building checks and oversee cleanliness, including kitchens and meeting rooms.

Manage inventory, ordering consumables, and auditing storage areas.

Liaise with cleaning staff to ensure high standards of hygiene and presentation.

Assist the Community Manager with scheduling and daily operations.

Respond to member inquiries in a timely and professional manner.

Maintain and update internal databases, including member directories and CRM records.

Manage IT support tickets and provide basic troubleshooting assistance.

Ensure offices and desks are clean, organised, and ready for new members.

Distribute incoming mail to members efficiently.

3+ years’ experience in a fast-paced customer service environment.

Strong communication skills with the ability to build rapport easily.

Experience in event management and organisation.

A hands-on approach to daily responsibilities.

Passionate about creating an outstanding member experience.

Ability to think outside the box and proactively identify members' needs.

Strong time management skills and excellent attention to detail.

A people-person who thrives in a community-driven environment.

At The Commons, you’ll be part of a team that values creativity, collaboration, and growth all within a culture built on community.

We offer:

Discount on all Commons Cafe and Bar locations

Free counselling sessions

Birthday leave

Ability to work across different locations

Weekly events program e.g. breakfast club, yoga & drinks

Additional paid maternity leave

Further education program to support personal and professional development

At The Commons, our values guide how we work, collaborate and show up for one another every day. We're looking for people who genuinely embody these values in the way they think, act and contribute.

Putting Our Members First

Fostering Community

Working Together as a Team

Constantly Learning & Growing

Apply now and help us build something remarkable – together!

#LI-DNI

The Commons is an ecosystem of entrepreneurs, businesses, and curious minds working, connecting, and growing under a common roof. Driven by the sincere desire to see people flourish, we support curiosity and believe in the collective power of people to instigate change. Our focus is on building and strengthening community, and we challenge the status quo in an effort to innovate.

As a fast-growing team, we offer endless opportunities for professional development, career progression, and collaboration with some of the brightest minds in the industry. We thrive on creativity, innovation, and a strong team culture that champions fresh ideas and ambitious thinking. If you're looking for a dynamic workplace where no two days are the same, where your contributions truly make an impact, and where you’ll be surrounded by passionate, like-minded individuals - The Commons is the place to be.