Community Association Manager

• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision

• Pet Insurance
• Pre-Paid Legal

• Voluntary Life and Short-Term Disability Insurance

• 401(k) Retirement plan with Company Match
• Financial and Health/Wellness Education

• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

• Manages all operations for a portfolio of community associations.
• Provides leadership and consulting with our clients on best practices with regard to the management and oversight of their community.
• Manages and runs monthly, bimonthly, quarterly, and annual Board Meetings.
• Works extensively with the Board of Directors, vendors, contractors, and homeowners within the various communities.
• Meets with Associations 1-2 times a week.
• Manages and assists in special projects.
• Creates budgets and manages financials.
• Complies with company policies and procedures.
• Responsible for Client Satisfaction and Account Retention.
• Practices and adheres to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

• Must possess a valid Driver’s License and maintain a clean MVR.
• Must have reliable transportation and the ability to drive to and from communities.
• Must be able to attend and participate in night meetings.
• Strong knowledge of the HOA industry.
• Excellent client service orientation. Responsive, follows up, and closes the loop with clients.
• Strong computer skills. Proficient in MS Office, TEAMS, Outlook, Word, Excel, PowerPoint, and HOA software experience
• Strong attention to detail.
• Ability to maintain a positive attitude.
• Possess strong leadership and collaboration skills.
• Excellent interpersonal, influencing, and relationship-building skills.
• Strong verbal and written communication.
• Effective organizational and time management skills. Ability to manage multiple tasks and priorities and meet deadlines.
• Demonstrated strengths in working independently and in a team environment.
• Verifiable references.
• Able to pass a background check.

• 3 to 4 years of experience in an HOA management role.
• 2 to 3 years of experience in customer service.
• CAI or CACM Certification(s) a plus.
• Bachelor’s Degree preferred.
• High School Diploma or GED required.

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to drive to communities.
• Ability to sit, stand, and operate business equipment.
• Typical office environment with low-level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look on what Keystone is all about!

Check out our website at www.kppm.com .

Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures.

If you have any difficulty using our online system, send an email to hr@keystonepacific.com for assistance.

Please include a description of your requested accommodation, your name, and contact information.

Note: This email address is not for general employment inquiries.

Keystone will not respond to inquiries that are not related to the accessibility of the online application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal opportunity employer.

All applicants will be subject to a Background and MVR Check.