EXAMPLES OF WORK:
This section is not intended to provide a comprehensive list of every duty and responsibility required for this position. The omission of a specific job function does not relieve an employee from performing additional tasks that are incidental to , inherent in , or otherwise necessary for the role. Employees may also be required to perform both lower-level and higher -level duties as needed.
Client Relations
Organize and attend board meetings, including preparing meeting agendas and minutes.
Facilitate communication between the board, residents, and Gulf Coast Property Management.
Address and resolve resident concerns and enforce community rules and regulations.
Lead initiatives to improve community engagement and satisfaction.
Provide essential reports and meeting materials to the Board of Directors in advance, take meeting minutes, and collect data for presentations regarding resident concerns or community issues.
Ensure residents comply with community rules and regulations.
Financial Management
Prepare and manage annual budgets, financial reports, and assessments.
Ensure compliance with all governing documents, state laws, and regulations.
Maintenance
Coordinate with contractors and vendors for maintenance and repair work.
Conduct regular property inspections to maintain and enhance property values.
Identify repair, maintenance, and improvement needs for shared areas and facilities, and coordinate with contractors to complete the required work.
Conduct inspections as needed, recognizing that the inspection team performs the majority of onsite inspections.
Communicate property conditions to the Board, make recommendations for repairs or improvements, and coordinate follow-up as needed.
Other Duties as Assigned
Education and Experience
2 + years of proven experience as a Community Association Manager or similar role.
CAM (Community Association Management) license is required.
Strong understanding of financial management and budgeting.
Excellent communication, negotiation, and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Knowledge of relevant laws, regulations, and best practices in property management.
Proficiency in MS Office and property management software.
Strong problem-solving abilities and customer service orientation.
Bachelor’s degree in marketing, finance, or a related field is desired, or an equivalent combination of education and hands-on experience will be accepted.
A valid Florida Driver’s license is required.
Knowledge, Skills, and Abilities
Technical computer skills are required on all forms of hardware - laptops, tablets, and mobile devices.
Professional communication skills are required across all forms of communication, including email, phone calls, video calls, and text messaging, to build strong relationships, trust, and client satisfaction.
Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
Excellent time management skills with the ability to change activity frequently and cope with interruptions.
Highly responsive and reliable with strong attention to detail on all levels.
Availability to travel occasionally to meet with clients or attend industry conferences or events.
Work Environment and Physical Demands
Five-day work week with travel throughout the week.
Ability to stand, sit, and walk for an extended period.
Ability to reach overhead and below the waist; regularly push, pull, and lift up to 25 pounds; occasionally lift or move up to 50 pounds; and bend, stoop, squat, kneel, and twist.
Other duties as assigned.
The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.
Benefits For You, Your Family, and Your Future
Besides joining a stable organization in a hot industry sector, you'll enjoy an environment that fosters career growth, promotions, and recognition, as well as competitive compensation and a benefits package that includes medical insurance, matching 401(k), PTO, paid holidays, and bonus potential.
Longevity
As one of the area’s leading property management companies, we offer a high level of service to the clients and communities we support. This commitment to service, growth, and long-term client relationships helps provide employment stability in often uncertain times.
Compensation
Pay Range - $62,000.00 to $72,000.00
Gulf Coast is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.
Gulf Coast is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Employees required to drive a company vehicle must have a valid driver's license and be at least 18 years of age.
An offer of employment for this role will be contingent upon the successful completion of a background check.
We are Gulf Coast Property Management (GCPM ) , and we assist property owners and investors with the business of renting their homes. We bridge the gap between property owners, residents, and guests by providing professional marketing, leasing, and management services on their behalf. We are passionate about what we do and committed to expanding our customer base.
Gulf Coast Association Management (GCAM) is our community association management division, focused on managing Florida community associations governed by applicable Florida Statutes, including Chapters 718 and 720.
