Commercial Support Specialist (CSS) - KYC/AML
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Role Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
Join us!
Key Skills for This Role
Full Job Posting
Responsibilities:
- Owns and manages the Anti-Money Laundering (AML) and Know-Your-Customer (KYC) process for relationship management teams
- Engages with prospects and current clients to accurately review AML/KYC information in order to facilitate legal entity onboarding, KYC record expansions and maintenance activities, per bank policy standards
- Maintains and manages current portfolio of periodic reviews/refreshes for US and non-US entities, ensuring that client documents and supplemental information are received in a timely manner, reviewed for accuracy, and meet policy standards in order to complete the review/refresh on time
- Maintains a high level of organization, data management, and time management skills to continuously move onboarding, expansions and periodic review/refresh activities, audit, and/or remediation efforts forward.
- Adheres to bank privacy policies in securing Non-Public Personal Information (NPPI) obtained as part of AML/KYC activities
- Provides recommendations for business to create and nurture client relationships with relationship management teams to plan for new client onboarding and complex periodic review/refreshes
- Required Qualifications:
- Experience with Know Your Customer or Anti-Money Laundering due diligence processes, including identifying and escalating risks
- Applies strategic and critical thinking to determine solutions and experiences to improve clients’ financial lives
- Builds strong client relationships through effective communication and collaboration
- Executes multiple tasks simultaneously
- Displays a proactive mindset and effective time management
- Demonstrates a results-driven mindset and prioritizes client interests
- Strong computer application skills, including Microsoft Office
- Desired Qualifications:
- Bachelor’s degree
- Holds a Certified Anti-Money Laundering Specialist certification
- Experience with bank standard legal documentation
- Knowledge of Global Commercial Banking
- Knowledge of Integrated Monetary Processing and Controls and Sales Force
- Experience with analytical tools such as Tableau
Skills:
- Data Collection and Entry
- Data Privacy and Protection
- Interpret Relevant Laws, Rules, and Regulations
- Prioritization
- Written Communications
- Adaptability
- Attention to Detail
- Collaboration
- Policies, Procedures, and Guidelines
- Relationship Building
- Client Experience Branding
- Fraud Management
- Process Management
- Risk Management
- Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
- The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC
- Shift:
- Hours Per Week:
- Pay Transparency details
About Bank of America
Bank of America is a multinational financial services company and one of the largest banks in the United States. It provides banking, investing, asset management, and other financial products and services to individuals, businesses, and institutions worldwide.
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