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Commercial Support Analyst
Uniserve
Northampton, QAT
Full Time
Mid
3 weeks ago
Tender CoordinationCRMMicrosoft ExcelMicrosoft PowerPointMicrosoft WordVisio
Free
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Tender CoordinationCRMMicrosoft Excel
About the Role
Uniserve is seeking a Commercial Support Analyst to support warehouse and transport commercial activities through tender coordination, data analysis, and customer insights. The role involves preparing tender documents, maintaining CRM records, and producing commercial materials.
Key Skills for This Role
Tender CoordinationCRMMicrosoft ExcelMicrosoft PowerPointMicrosoft WordVisio
Responsibilities
- Support the preparation and submission of tender documents and RFQs, ensuring all deadlines are met
- Produce high quality written responses to tender submissions
- Maintain and update client and prospect records within CRM systems
- Complete RFQ/Tender opportunity summaries and support the triage process with key stakeholders
- Ensure accurate and timely updates to CRM systems for weekly pipeline reporting
- Liaise with customers via phone and email to gather required information for quotations and tender responses
- Prepare presentations and commercial materials using PowerPoint, Excel, and Visio
- Manage and maintain Commercial SharePoint folders and document structures
- Ensure tender templates are up to date, accurate, and consistently maintained
- Support lead generation activities and provide market insights and updates
- Develop knowledge across all W&T services and wider group business offerings
- Build and maintain strong working relationships with internal teams and overseas partners
Requirements
- Experience in supporting tender proposals and responses (desirable)
- Background within warehousing, transport, or logistics (minimum 1 year preferred)
- Strong attention to detail with excellent written and verbal communication skills
- Ability to understand RFQ and quotation requirements to support proposal development
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Excellent organisational skills with the ability to work under pressure and meet deadlines
- Customer focused with strong problem solving ability
- Confident communicator, able to engage with stakeholders at all levels
- High level of computer literacy and telephone skills
- Resilient, proactive, and eager to learn and grow within a commercial environment
- Team player with a professional, courteous approach at all times
Full Job Posting
The Vacancy
- We’re looking for a driven and ambitious Commercial Support Analyst to support and elevate our Warehouse & Transport commercial activities.
- Through tender coordination, data led insights, and customer analysis, you’ll play a key role in delivering high quality, commercially viable solutions.
- This opportunity is ideal for someone eager to build a career in the supply chain and logistics industry.
Key Responsibilities
- Support the preparation and submission of tender documents and RFQs, ensuring all deadlines are met
- Produce high quality written responses to tender submissions
- Maintain and update client and prospect records within CRM systems (including active, won, and lost opportunities)
- Complete RFQ/Tender opportunity summaries and support the triage process with key stakeholders
- Ensure accurate and timely updates to CRM systems for weekly pipeline reporting
- Liaise with customers via phone and email to gather required information for quotations and tender responses
- Prepare presentations and commercial materials using PowerPoint, Excel, and Visio
- Manage and maintain Commercial SharePoint folders and document structures
- Ensure tender templates are up to date, accurate, and consistently maintained
- Support lead generation activities and provide market insights and updates
- Develop knowledge across all W&T services and wider group business offerings
- Build and maintain strong working relationships with internal teams and overseas partners
What We’re Looking For
- Experience in supporting tender proposals and responses (desirable)
- Background within warehousing, transport, or logistics (minimum 1 year preferred)
- Strong attention to detail with excellent written and verbal communication skills
- Ability to understand RFQ and quotation requirements to support proposal development
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Excellent organisational skills with the ability to work under pressure and meet deadlines
- Customer focused with strong problem solving ability
- Confident communicator, able to engage with stakeholders at all levels
- High level of computer literacy and telephone skills
- Resilient, proactive, and eager to learn and grow within a commercial environment
- Team player with a professional, courteous approach at all times
Benefits
- Competitive Salary
- Discretionary Bonus
- Pension Scheme
- Annual Salary Review
- Free Eye Test and up to £69 Vouchers towards Glasses
- Interest Free Company Loan
- Free On Site Parking
- Referral Bonus £750
- Care First Lifestyle Programme
- Flu Jabs Annually
- Group Life Policy
- Electric Vehicle Charging Points at Work
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