Commercial Operations Sr Manager/ Associate Director, MLR & Meetings

• Serve as a key business administrator and subject matter resource for Veeva PromoMats.
• Maintain accurate asset records, metadata, approval documentation and version control.
• Manage the lifecycle of approved materials, including expiration, extension, reapproval, withdrawal and retirement.
• Maintain the commercial asset library and ensure field-facing teams have access to current, approved materials.
• Support development and refinement of PromoMats workflows, business rules, reporting and user processes.
• Coordinate with system administrators and IT as needed to address system issues and implement process enhancements.
• Support onboarding and training of new users on MLR processes and Veeva PromoMats.

• Ownership of conference logistics across Kyverna, including managing external relationships with industry liaisons at the associations and partnering closely with Marketing and Med Affairs on sponsorship opportunities.
• End-to-end conference coordination sponsorship level responsibilities including booth space planning, attendee registration, partnering with cross-organization Executive Assistants on hotel/location logistics, and managing the internal financial approval process.
• Coordinate planning and execution of commercial meetings and events, including national and regional meetings, training meetings, internal business meetings, advisory or customer-facing programs, and congress-related activities as appropriate.
• Manage meeting logistics including venues, vendors, attendee coordination, registration, meeting materials, audiovisual requirements, catering and other operational needs.
• Develop and maintain meeting timelines, project plans and execution checklists.
• Coordinate with internal stakeholders and external vendors to ensure meetings are delivered on time and within budget.
• Support contracting, purchase orders, invoice reconciliation and budget tracking associated with meetings and events.
• Maintain centralized visibility to the commercial meetings and events calendar to identify scheduling conflicts and opportunities for coordination.
• Ensure meeting and event activities are executed consistent with applicable company policies and compliance requirements.

• Partner with Commercial Operations leadership to continuously improve MLR, asset management and meeting-management processes.
• Develop standard operating procedures, job aids, templates and other tools to drive consistent execution.
• Establish and monitor operational KPIs, including MLR cycle time, first-pass approval rates, asset expiration management and meeting execution metrics.
• Support additional Commercial Operations projects and initiatives based on evolving business needs.

• Bachelor’s degree required.
• 4+ years of experience in pharmaceutical, biotechnology, medical device or another highly regulated industry preferred.
• Experience supporting Medical/Legal/Regulatory review processes strongly preferred.
• Hands-on experience with Veeva PromoMats or Veeva Vault strongly preferred.
• Experience coordinating corporate meetings, commercial meetings or events preferred.
• Strong project-management and organizational skills with demonstrated ability to manage multiple concurrent priorities.
• Ability to work effectively across Marketing, Medical, Legal, Regulatory, Market Access, Sales and other functions.
• Strong attention to detail and commitment to process discipline and compliance.
• Ability to identify potential issues early, escalate appropriately and drive issues through resolution.
• Strong written and verbal communication skills.
• Comfortable operating in a fast-paced, evolving biotechnology environment where responsibilities may expand as the organization grows.

Additional information

The national salary range for this position is $175K to $205K USD annually.

The salary range is an estimate of what we reasonably expect to pay for this position, and the actual salary may vary based on various factors, including without limitation individual education, experience, tenure, skills and abilities, as well as internal equity and alignment with market data.

This position is also eligible for bonus, benefits, and participation in Company’s stock plan.