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Commercial Operations Executive

Retail North LTD
Banbridge, KSA
Full Time
Mid
4 weeks ago
ExcelShopifyAI ToolsPricing AnalysisProject CoordinationReporting
Free

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About Retail North

  • Retail North is a UK and EU master distributor and 3PL partner for leading dry herb vaporizer brands.
  • We supply more than 200 retail outlets and medical cannabis clinics across the UK and Europe.
  • We are a small, fast growing business with real responsibility from day one.

The Role

  • We are looking for a commercially minded, operationally sharp individual to become the connective tissue of our business.
  • You will sit at the centre of sales, logistics, product management, and operations.
  • You need to be genuinely comfortable with both strategic analysis and day to day operational tasks.

Commercial and Analytical

  • Build and maintain reports and spreadsheets covering sales, pricing, margins, and stock.
  • Carry out pricing analysis across products, brands, and customer segments.
  • Prepare small pitch decks and presentation materials for brand partners and customers.
  • Support commercial decision making with clear, accurate numbers.

Coordination and Operations

  • Act as coordinator between sales, logistics, product management, and operations.
  • Keep projects and priorities on track in a fast paced, often unstructured environment.
  • Support day to day operational tasks across fulfilment, ordering, and customer queries.
  • Help document and improve processes as we scale.

Systems and Tools

  • Carry out administrative tasks within Shopify, including products, orders, collections, pricing, and reporting.
  • Use the latest AI tools confidently as part of your daily workflow.
  • Learn new systems quickly and help implement them across the team.

Customer and Partner Facing

  • Develop a real understanding of our retail and clinic customers and what they need.
  • Participate in meetings at all levels, from routine supplier calls to senior executive discussions.

Who We Hope You Are

  • Commercially minded, with a natural feel for margins, pricing, and what makes a deal work.
  • Customer aware, with genuine empathy for what retailers and clinics need.
  • Operationally balanced, equally happy in a spreadsheet or on the warehouse floor.
  • A natural coordinator who works well across different types of teams and personalities.
  • Comfortable in a fast paced, unstructured environment where priorities shift.
  • Confident with numbers, reporting, and spreadsheets (Excel or Google Sheets).
  • Familiar with Shopify, or able to demonstrate you can pick it up quickly.
  • An active user of AI tools, with an appetite to push what they can do for a business.
  • Happy doing a wide range of tasks, from simple admin to senior level meetings.
  • Hungry, motivated, and looking for senior management exposure.
  • An ownership mindset: you take responsibility for outcomes, not just activity.

What You Will Get

  • Direct exposure to senior management and founder level decision making from day one.
  • Hands on training across distribution, ecommerce, logistics, and brand management.
  • A genuine growth path in a rapidly scaling business.
  • Experience working with globally recognised brands in a fast moving category.
  • A small, ambitious team where your work is visible and your ideas get heard.

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