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Commercial Operations Coordinator

KAYAK
Berlin, KSA
Full Time
Entry
Hybrid
4 weeks ago
Google WorkspaceData AnalysisProcess ImprovementCommunicationProject CoordinationAtlassian Tools (Jira, Confluence)
Free

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Google WorkspaceData AnalysisProcess Improvement
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Overview

  • KAYAK is seeking a Commercial Operations Coordinator to support our global business activities and scale internal processes and initiatives within our Operations team.

In This Role, You Will

  • Support foundational initiatives and projects that improve commercial performance and strengthen partner relationships across airline, hotel, car, and vacation clients.
  • Help streamline day to day workflows for Account Owners by improving processes, maintaining data accuracy, and driving efficiency across the global organisation
  • Maintain and improve the internal wiki and documentation used by the global commercial team keeping information accurate, accessible, and up to date
  • Develop working knowledge of KAYAK's internal systems to provide guidance and troubleshooting support to the wider team
  • Collaborate with Analytics, Engineering, Legal, and Finance to support commercial roadmaps and contribute data informed insights to cross functional decisions
  • Support the rollout of new tools and features, including drafting communications, coordinating testing with relevant teams, and documenting outcomes
  • Contribute to training sessions and knowledge sharing initiatives that help the broader commercial team build confidence and self sufficiency

Please Apply If You Have

  • At least 1 year of working experience in operations, coordination, account support, sales/business development enablement, or related roles — equivalent experience, transferable skills, or non traditional career paths are equally welcome
  • Comfort working with data: you enjoy using numbers to understand problems and communicate findings clearly to different audiences
  • Strong written and verbal communication skills in English, with the ability to translate complex processes into clear, accessible guidance for both technical and non technical colleagues
  • An organised, adaptable approach — you manage competing priorities well and stay effective when things shift
  • A collaborative mindset: you work well across teams and time zones, ask questions openly, and share knowledge generously
  • Strong knowledge in Google Workspace; experience with Atlassian tools (Jira, Confluence) or a CRM system such as Salesforce is a plus, but not required
  • Curiosity about travel technology or digital platforms — prior experience in the travel industry is welcome but not essential
  • Curiosity about AI and emerging technologies, including hands on experience using LLMs in study, work, or personal projects, and enthusiasm for building further capability in this area.

Benefits And Perks

  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well being: Company paid therapy sessions through SpringHealth, Company paid subscription to HeadSpace, Company wide week off a year
  • No meeting Fridays
  • Paid parental leave
  • Paid volunteer time
  • Focus on your career growth: Development Dollars, Leadership development, Access to thousands of on demand e learnings
  • Travel Discounts
  • Employee Resource Groups
  • 6 weeks paid vacation + a day off for your birthday
  • Free lunch 2 days per week
  • Pension plan contributions
  • Public transportation subsidies

Workplace

  • This role is required to work from our Berlin office 3 days per week.

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